Role Overview

This role serves as a functional partner and subject-matter expert for Workday Talent Management, translating business priorities into scalable, maintainable, and user-focused solutions.

Key Responsibilities

• Partner with HR Centers of Excellence, Product Managers, Digital teams, and business leaders to understand strategic priorities and translate them into scalable Workday solutions.
• Serve as a trusted functional expert for the assigned product area, providing guidance on leading practices, solution design, and Workday capabilities.
• Analyze business requirements and design, configure, test, and deploy Workday solutions that are scalable, maintainable, and user-centric.
• Identify opportunities to simplify processes, enhance the employee experience, and apply automation and artificial intelligence where appropriate.
• Coordinate functional testing for enhancements, releases, and projects, ensuring quality across upstream and downstream integrations.
• Participate in Workday’s biannual release cycle by evaluating new functionality, assessing business impact, and recommending feature adoption.
• Create and maintain functional documentation, test scenarios, user guides, and implementation artifacts.
• Partner closely with Application Management Services (AMS), integration teams, and external vendors to promote operational excellence.
• Build strong working relationships with stakeholders across Human Resources, Digital Technology, Payroll, and external partner organizations.

Required Qualifications

• At least three years of experience supporting HR technology solutions.
• At least two years of hands-on Workday configuration experience in one or more of the following areas:
  • Talent Management
  • Talent Acquisition
• Strong understanding of HR business processes and Workday architecture.
• Demonstrated ability to gather business requirements and translate them into effective functional solutions.
• Experience supporting production environments, troubleshooting issues, and managing enhancements.
• Excellent analytical, communication, and stakeholder management skills.
• Ability to collaborate effectively across global teams and multiple time zones.
• Experience working within Agile delivery methodologies and with tools such as Jira.

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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