POSITION SUMMARY

As Senior Technical Program Manager, you will own the end-to-end planning, coordination, and execution of CIQ's most critical cross-functional programs — ensuring engineering, product, and go-to-market teams remain aligned and accountable to shared goals across both on-premises and cloud environments.

This is a technical leadership role that demands structure, clarity, and a relentless focus on delivery. You will partner closely with senior leadership and key stakeholders to translate strategic priorities into well-defined programs with clear milestones, dependencies, and success metrics — then drive those programs to successful completion. Success in this role means the right initiatives land on time, with the right people aligned and outcomes that move the business forward.

• Own end-to-end program architecture — milestones, dependencies, risk mitigation plans, and success metrics — reported with precision to senior leadership.
• Translate strategic priorities into well-scoped, executable programs with clear accountability at every stage.
• Lead delivery across engineering, product, and go-to-market teams, holding each function to committed timelines and defined scope.
• Run structured review cadences that surface blockers early, drive resolution fast, and keep leadership aligned on risk.
• Maintain program infrastructure — roadmaps and status cadences — that gives the organization real-time delivery visibility.
• Define, track, and own program KPIs — delivering forward-looking assessments that give leadership genuine confidence in delivery.
• Foster a culture of accountability through lean, outcome-focused processes — not bureaucracy.
• Actively leverage AI tools to improve how we plan, assess risk, and report program health.
• Build, refine, and institutionalize program management frameworks, playbooks, and tooling that scale with the company.

NEEDED TO SUCCEED

Successful candidates will have:

• You’re not satisfied with tracking status — you close loops, remove blockers, and hold people accountable.
• Deep enough technical literacy in Linux, enterprise infrastructure, and open-source ecosystems to independently assess risk and credibly represent trade-offs.
• Bring technical fluency to engineering conversations — assess risk independently and represent program trade-offs accurately at every level.
• Expert-level command of Jira, Confluence, and related tooling.
• Exceptional written and verbal communicator with the ability to influence from individual contributors to the C-suite.
• Proven ability to manage multiple high-priority programs simultaneously and make priority decisions
• Proven ability to work independently and collaboratively in a fully remote environment.
• Willingness and ability to travel as needed to support industry events and customer on-site engagements.

EDUCATION AND EXPERIENCE

• 7+ years of experience in technical program management, preferably in enterprise software or infrastructure.
• Demonstrated track record of driving cross-functional programs to successful completion — on time and within scope.
• Experience working across engineering, product, sales, and customer-facing teams in a fast-moving environment.
• Bachelor’s degree in a related field is preferred.