Software Engineer III — R37 AI Lab

Remote (USA)

Build AI systems that actually run healthcare

Today, patients and clinicians feel the time, energy, and stress wasted on the administrative burden of the U.S. healthcare system. At R1, we are building an AI-powered revenue operating system to hide that complexity—helping hospitals get paid accurately and faster so clinicians can focus on care instead of paperwork.

You’ll join R37, R1’s AI lab, where engineers build production AI and agentic systems that automate medical coding, billing, and denial management. This is not prototypes or demos—your code ships into products used nationwide.

We work with massive, real datasets:

• 180M+ claims
• 550M patient encounters
• 1.2B workflow actions, and their ultimate outcomes

Your work will directly impact how quickly hospitals get paid for the care they provide.

What you’ll build

• Design, code, test, deploy, and operate frontend applications, backend services, data pipelines, and AI systems that power models, specialized reasoning and resolution agents, and human-in-the-loop AI features
• Run A/B tests and ship production features tied to real business outcomes
• Partner closely with product managers and operators to turn cumbersome manual workflows into agentic and AI-driven automations
• Work with AI and ML engineers to build AI-native systems that combine deterministic logic, traditional ML models, and LLMs
• Design and build secure, compliant, and reliable systems at scale

Who you are

• Software engineer with 3–6 years of experience building and operating production systems
• Demonstrated experience owning features or services end-to-end in production
• Comfortable leading projects independently, from design through deployment and iteration. You love talking to users directly to understand their needs and designing solutions hand in hand with product.
• Experienced scaling production systems including debugging real-world issues across performance, reliability, and data correctness
• You want meaningful ownership and the ability to influence technical and product direction
• You’re curious about applied AI and eager to deepen your expertise
• You care deeply about clean code, reliability, and production readiness

Healthcare experience is not required.

Why engineers choose R37

• Real autonomy with great product and business partners
• AI and systems engineering at uncommon scale
• Clear impact on production metrics
• Fast learning curve with strong growth paths
• Serious work—with a team that enjoys building together

Interview process

Remote interviews focused on collaborative problem-solving, followed by a final in-person interview at one of our hubs (SF, NYC, Austin, or Chicago; travel arranged).

The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.

R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.

CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent

To learn more, visit: R1RCM.com

Visit us on Facebook