About this Service Sales Specialist role at ABB
At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.
This role sits within ABB's Robotics business, a leading global robotics company. We're entering an exciting new chapter as we’ve announced the plan for SoftBank Group to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing. By joining us now, you’ll be part of a pioneering team shaping the future of robotics—working alongside world-class experts in a fast-moving, innovation-driven environment.
This Position reports to:
Assistant Vice President
Your role and responsibilities:
In this role, you will have the opportunity to drive service sales processes, generate service sales opportunities and secure profitable sales within the designated areas. Each day, you will focus on Installed Base (IB) penetration and selling the entire Service product portfolio. You will also showcase your expertise by building long-term customer relationships and ensuring immediate response to specific customer needs and issues.
You will be mainly accountable for:
Penetrating into IB, promoting various upgrades, retrofits, and value-add solutions to the benefit of the customers and ABB.
Develops, plans, and implements after-sales service strategies and customer support initiatives for the Business Area/Division/Product Group, aligning with the company’s overall objectives.
Generating service sales leads and developing new market opportunities by utilizing market trend information and through identifying and exploring potential new service portfolios.
Translates the needs of customer into relevant ABB Service offerings and solutions.
Acting as a marketer/salesperson of ABB’s service products and solutions during marketing activities (campaigns, trade fairs, exhibitions, conferences, customer meetings).
Communicates contract details in accordance with ABB offering and strategy and manages administrative sales processes.
Challenges for Position:
Market complexity
Cross-country collaboration
Must-have Skills:
Bachelor’s or Master’s degree
Middle level of English
Robotic or Factory Automation background
Self-motivated
Outgoing and Communicative
At least 2~5 years working experience
We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.