Jobs Companies Sysco Senior Software Quality Engineer

About this Senior Software Quality Engineer role at Sysco

Sysco · Hybrid · Global Service Center- Costa Rica

JOB DESCRIPTION

The Senior Software Quality Engineer will lead software quality engineering efforts across finance platforms and complex enterprise systems. This role is responsible for defining comprehensive test strategies, driving automation initiatives, and ensuring the consistent delivery of high-quality, reliable solutions. The Senior Software Quality Engineer will collaborate closely with engineering teams, business stakeholders, and other cross-functional partners while mentoring Quality Engineers and promoting quality best practices across the organization.

Key Responsibilities

  • Define and implement comprehensive software quality strategies, test plans, and testing approaches.
  • Perform and lead advanced testing activities, including functional, integration, performance, and security testing.
  • Design, develop, maintain, and optimize test automation frameworks and solutions.
  • Lead defect triage sessions and drive root cause analysis to support timely issue resolution.
  • Partner with engineering teams to strengthen built-in quality and improve testing practices throughout the software development lifecycle.
  • Collaborate with business stakeholders to analyze requirements and translate them into effective test scenarios and test cases.
  • Mentor and provide technical guidance to junior Quality Engineers.
  • Promote quality engineering standards, processes, and best practices across teams.

Required Qualifications

  • Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
  • 6+ years of experience in Software Quality Assurance, Software Testing, or Quality Engineering.
  • Strong knowledge of software testing methodologies and the Software Testing Life Cycle (STLC).
  • Proven experience leading and facilitating testing activities and sessions.
  • Advanced experience with test automation and quality engineering tools, including Selenium and Power Automate.
  • Strong understanding of system architecture, APIs, and system integrations.
  • Experience working with Workday applications and integrations.
  • Experience with finance business processes, including:
  • Invoice-to-Cash (I2C)
  • Procure-to-Pay (P2P)
  • Record-to-Report (R2R)

Skills and Competencies

  • Strong analytical, problem-solving, and troubleshooting skills.
  • Demonstrated leadership and mentoring capabilities.
  • Ability to collaborate effectively with technical and business stakeholders.
  • Strong attention to detail and commitment to software quality.
  • Ability to work effectively across cross-functional teams and complex enterprise environments.

Benefits:

  • This is a hybrid position based in Ultra Park II, Lagunilla (Heredia). On-site presence is required only when necessary, such as for meetings, trainings, or collaborative activities, in alignment with the company’s telework agreement, which currently requires employees to work on-site three (3) days per week)
  • Private Medical Insurance
  • Asociacion Solidarista
  • Life Insurance
  • Personal Day Off

Note: Only candidates with Costa Rican nationality or valid immigration status will be considered; applicants residing outside Costa Rica will not be considered, and relocation is not available

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About Sysco

Sysco is the global leader in selling, marketing and distributing food products to restaurants, healthcare and educational facilities, lodging establishments and other customers who prepare meals away from home. Its family of products also includes equipment and supplies for the foodservice and hospitality industries. With more than 71,000 colleagues, the company operates 333 distribution facilities worldwide and serves approximately 700,000 customer locations. For fiscal year 2022 that ended July 2, 2022, the company generated sales of more than $68 billion. Information about our Sustainability program, including Sysco’s 2022 Sustainability Report and 2022 Diversity, Equity & Inclusion Repo

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