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About this Senior Site Reliability Engineer (DevOps) role at Encora

Encora · Onsite · Costa Rica

Job Title: Senior Site Reliability Engineer (DevOps)
Key Skills: AWS, Terraform, CI/CD, Datadog, Kubernetes, Docker, Python, Bash, Site Reliability Engineering
Experience: Senior level
Location: Costa Rica, Peru, Colombia, Bolivia
Work Mode: Remote

At Coforge, we are hiring a Senior Site Reliability Engineer (DevOps) with the following skill set.

Key Responsibilities

  • Participate in a bi-weekly on-call rotation, monitoring production environments and responding to incidents.

  • Perform root cause analysis and implement permanent solutions to prevent recurring issues.

  • Build and manage AWS infrastructure using Terraform.

  • Design, implement, and maintain CI/CD pipelines.

  • Automate repetitive operational tasks and improve internal tooling.

  • Reduce technical debt through engineering improvements.

  • Improve deployment automation and operational workflows.

  • Build and maintain monitoring, dashboards, alerting, and observability using Datadog.

  • Partner with Software Engineering teams to improve operational readiness before production releases.

  • Participate in production deployments and change management activities.

  • Identify and remediate infrastructure-related vulnerabilities.

  • Develop and maintain operational documentation, standards, and runbooks.

  • Continuously identify opportunities to improve platform reliability, scalability, security, operational efficiency, and customer experience.

Required Skills & Qualifications

  • Experience in Site Reliability Engineering, DevOps, Cloud Operations, Platform Engineering, or Systems Engineering.

  • Experience supporting enterprise SaaS applications in production environments.

  • Strong hands-on experience with AWS services, including EC2, VPC, IAM, RDS, ECS, and S3.

  • Experience managing Infrastructure as Code (IaC) using Terraform.

  • Experience designing and supporting CI/CD pipelines using GitHub Actions, Jenkins, GitLab CI/CD, or similar tools.

  • Strong experience with Datadog or similar observability platforms.

  • Experience with Docker and Kubernetes.

  • Scripting skills in Python and/or Bash.

  • Experience participating in production on-call rotations.

  • Strong troubleshooting and root cause analysis skills.

  • Excellent English communication skills.

Preferred Skills

  • Experience working in high-growth B2B SaaS companies.

  • Experience implementing SRE best practices, including SLIs, SLOs, and error budgets.

  • Experience building automation and internal tooling to eliminate operational toil.

  • Experience driving operational excellence initiatives.

  • Experience supporting multi-region AWS environments.

  • AWS cost optimization (FinOps) experience.

Posted On: 06-11-2026

Coforge is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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