About this Senior Sales Manager role at Pyramid Global Hospitality
Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.
At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.
Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.
About our property:
Embrace a career surrounded by Utah's natural beauty, with Black Rock Mountain Resort offering a perfect balance of work and play in the picturesque landscapes of Heber City. As a hub for professional excellence, our resort provides modern amenities and a supportive community, inviting enthusiastic individuals to curate outstanding guest experiences against majestic mountains. Immerse yourself in a workspace that prioritizes both your well-being and career growth as Black Rock Mountain Resort becomes not just a workplace but a vibrant community where collaboration thrives. Explore the local charm of Heber City and neighboring attractions, creating a life you'll love in this welcoming environment. Join us, where your career journey meets adventure, and every day is an opportunity to shape the future amid the wonders of Utah's landscape!What you will have an opportunity to do:
As a Senior Sales Manager, you’ll take a lead role in proactively identifying, soliciting, and managing group business within your assigned markets and graphical territories. You’ll play a key part in maximizing revenue, achieving personal and team sales goals, and ensuring our clients receive the highest level of service from first contact to final execution.
ESSENTIAL FUNCTIONS:
- Respond Promptly to all assigned leads to ensure timely engagement and conversion.
- Drive Results through persistent follow-up, client engagement, and contract negotiation with integrity.
- Prospect New Business via outbound sales calls, direct outreach, and market research in assigned verticals.
- Cultivate Relationships with new and existing accounts to increase loyalty, repeat business, and referrals.
- Prepare Contracts & Proposals in line with Pyramid Global Hospitality standards.
- Conduct Creative Site Inspections to impress and inspire confidence in potential clients.
- Attend Industry Events such as trade shows and association meetings to promote our property and connect with meeting planners.
- Collaborate Internally with operational teams to ensure seamless execution of group events.
- Monitor Trends and stay informed on market shifts to adjust strategies and remain competitive.
- Manage Your Pipeline to track leads, tentatives, and booked business accurately.
- Meet and Exceed Sales Goals on a monthly, quarterly, and annual basis.
What are we looking for?
REQUIREMENTS:
- Education: Bachelor’s degree or equivalent professional experience.
- Experience: Minimum 5 years in hotel/resort group sales, with a demonstrated ability to close and grow business.
- Tech Savvy: Proficient in computers and sales systems including Delphi, CVENT, and Microsoft Office products.
- Excellent Communicator: Strong verbal and written communication skills; able to convey ideas clearly and persuasively.
- Analytical Thinker: Ability to interpret data, spot trends, and recommend strategies to drive results.
- Self-Starter & Team Player: Works independently yet thrives in a collaborative environment.
- Multitasker: Juggles multiple priorities in a fast-paced setting with confidence and efficiency.
- Flexible Schedule: Willingness to attend networking, client, and industry events outside regular business hours.
Compensation:
-
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
