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About this Senior Product Owner - Tech Delivery role at Bank of America

Bank of America · Onsite · Charlotte

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for maximizing the value for one or more products. Key responsibilities include working with stakeholders to understand their needs, and with product managers or specialists to ensure they are aligning on priorities, communicating the product vision and roadmap to stakeholders and the team, and driving user adoption. Job expectations include ensuring delivery of products that meet client expectations, including features, security, availability, resiliency, timelines and costs.

This role is critical to advancing GT’s engineering transformation by driving practitioner adoption of AI, SDLC 2.0, and modern delivery practices. The role will serve as a key change agent ensuring technology investments convert into measurable productivity, adoption, and business outcomes across Global Technology.

Aligning to AI TFG priorities, the role enables DevEx AI learning adoption by delivering hands-on training, improving GHCP feature usage, and increasing developer productivity with clear stakeholder accountability. It ensures a stable, high-quality Academy TFG Portal through proactive support, defect management, and continuous testing—minimizing disruption and elevating user experience. The role also drives global collaboration and operational excellence by enhancing tools, processes, reporting, and communications across India and onshore teams, with defined ownership, measurable adoption targets, and regular performance transparency for all stakeholders.

Responsibilities:

  • Generates the vision and roadmap for the product to align with strategic direction for the business or technology domain
  • Communicates the product vision and roadmap to stakeholders and the team, and drives user adoption
  • Collaborates with stakeholders to understand their needs, problems, and aligns them on priorities
  • Prioritizes and creates work for multiple teams and works with cross-functional teams
  • Creates, prioritizes and refines stories in the product backlog
  • Reviews and accepts stories and makes decisions regarding scope and requirements
  • Partners with the team to ensure that optimum value is obtained through technology and through subject-matter expertise of the business

Required Qualifications:

  • Ability to develop frameworks for solving a range of complex problems. Can foresee future problems and define resolutions/new opportunities
  • Ability to collaborate with cross business/technology stakeholders. Focuses on how to improve the collaboration capabilities of others.
  • Identifies risk/dependencies and quantifies the impact it has on the business/technology and what controls are to be used to resolve
  • Ability to track program and multiple value stream variances in order to ensure work aligns with program objectives
  • Understands the roles and responsibilities of other teams who participate in the lifecycle and engages as required
  • Ability to identify business/technical opportunities (product innovation, cost reduction, process improvement)
  • Ability to sets agendas and define artifacts needed for governance forums. And effectively collect feedback from customers and stakeholders to measure the effectiveness of work
  • Awareness of architecture and design. Ability to comply with bank standards for information security and business architectures
  • Understands and can comply with design, brand and accessibility standards

Desired Qualifications:

  • Knowledge of software development / SDLC
  • General awareness and understanding of Bank testing practices
  • Knowledge of automation and continuous delivery practices

Skills:

  • Agile Practices
  • Influence
  • Result Orientation
  • Solution Delivery Process
  • Technical Strategy Development
  • Analytical Thinking
  • Collaboration
  • DevOps Practices
  • Risk Management
  • Stakeholder Management
  • Application Development
  • Business Acumen
  • Data Management
  • Financial Management
  • Solution Design

Shift:

1st shift (United States of America)

Hours Per Week: 

40
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About Bank of America

Bank of America is committed to help employees through the transition period when they’re displaced as a result of a workforce reduction, realignment or similar measure. Please review the resume writing and interviewing tips provided below to help prepare you for your next career opportunity. Getting started Regardless of the position you are interested in, the starting points to building your resume are the same: 1. Determine the job or types of jobs you want to do and research their responsibilities and qualifications. 2. Think about why you can do the job and make a list of your skills that are relative to the job. 3. Identify experiences or accomplishments that show your proficiency in t

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