SS&C is a leading provider of mission-critical, AI-powered technology and services empowering financial services and healthcare organizations to work smarter, faster, and securely. Founded in 1986, SS&C is headquartered in Windsor, Connecticut, and has offices worldwide. More than 23,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Senior Director - OTC Operations

Role Summary

We are seeking an accomplished Senior Director, OTC Operations to lead and scale a team supporting OTC derivatives and related capital markets products. The role will provide strategic leadership across the end-to-end OTC post-trade lifecycle, including Collateral Management, Trade Confirmation, Settlements, Reconciliations & Client Service.

The successful candidate will be responsible for driving operational excellence, enhancing client experience, implementing innovative technologies, and leading large-scale transformation initiatives leveraging Artificial Intelligence (AI), automation, data analytics, and digital platforms. This leader will partner closely with Front Office, Technology, Product, Risk, Compliance, and Operations stakeholders to deliver scalable and future-ready operating models.

Key Responsibilities

Strategic Leadership

• Define and execute the OTC Operations strategy aligned with business growth objectives.
• Lead large global teams across multiple locations and functions.
• Build a high-performance culture focused on accountability, innovation, risk discipline, and client centricity.
• Serve as a senior escalation point for critical client and operational issues.

OTC Operational Oversight

Provide executive oversight across:

Collateral Management

• Margin processing across OTC derivatives products.
• Initial Margin (IM) and Variation Margin (VM) management.
• Dispute management and collateral optimization.
• Regulatory margin compliance (UMR and related requirements).

Trade Confirmation

• Timely trade capture validation and confirmation matching.
• Electronic confirmation platforms and exception management.
• Reduction of confirmation backlogs and operational risk.

Settlements

• Lifecycle settlement management across OTC products.
• Cash flow monitoring and exception resolution.
• Counterparty and client service escalation management.

Reconciliations

• Position, cash, portfolio and valuation reconciliations.
• Reconciliation framework optimization and automation.
• Root-cause analysis and control enhancement.

Trade Lifecycle Management

• Novations, amendments, terminations and lifecycle event processing.
• Regulatory reporting support and operational readiness.

Continuous Improvement

• Embed Lean Six Sigma and process excellence methodologies.
• Deliver sustainable reductions in manual touchpoints and operational risk.
• Establish governance and KPI frameworks focused on service excellence.

AI and Intelligent Operations

Lead the adoption of emerging technologies including:

• Generative AI for operational knowledge management and workflow support.
• AI-assisted exception management and investigation tools.
• Predictive analytics for settlement failures and collateral disputes.
• Machine learning models for operational risk identification.
• Intelligent document processing for confirmations and legal documentation.
• Conversational AI and virtual assistant capabilities for operational support teams.

Stakeholder Management

• Partner with Trading, Sales, Product, Technology, Risk, Compliance, Legal and Finance leadership.
• Engage directly with strategic clients and counterparties.
• Influence senior executives on transformation priorities and investment decisions.
• Represent Operations in governance forums and regulatory engagements.

Required Experience

Domain Expertise

• 15+ years of experience in Capital Markets Operations.
• Extensive experience in OTC Derivatives Operations.
• Strong knowledge of:
  • Collateral Management
  • Trade Settlement
  • Trade Confirmation
  • Reconciliations
  • Derivatives Lifecycle Processing
  • Regulatory Margin Requirements
  • Operational Controls and Risk Management

Leadership Experience

• Proven experience leading large global operations organizations.
• Demonstrated success delivering multi-year transformation programs.
• Experience managing senior stakeholders, including business and technology executives.

Technology & Innovation Experience

• Proven track record in AI, automation and digital transformation initiatives.
• Experience collaborating with Technology organizations on platform modernization.

Strong understanding of data s

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

Applications will be accepted on an ongoing basis until the position is filled.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.