September 21, 2026

A (least hardship)

Family

GS7

General Service

Reason

Regular > Regular Assignment

2026-10-01

Senior Data Strategy Associate

Organizational Setting and Work Relationships

The United Nations High Commissioner for Refugees (UNHCR) is mandated to lead and coordinate international action to protect and assist refugees and other persons of concern (POC).

Private Sector Partnerships Service (PSP) sits within UNHCR's Division of External Relations (DER) and is responsible for mobilizing resources from the private sector for refugees. UNHCR has developed a Private Sector Fundraising Strategy focusing on both Individual Giving and Private Sector Partnerships, identifying priority fundraising markets and regions.

The Senior Data Strategy Associate will support the PSP unit in the implementation of a variety of tasks related to CRM, Analysis, Strategic Marketing, Digital and Communication providing advice and recommendations related to these areas.

Working closely with PSP Head of Unit and other internal stakeholders, the Snr Data Strategy Associate will also support in overall monitoring of results, as well as with PSP planning.

The Senior Data Strategy Associate will also promote team development, providing effective leadership to enable and motivate the team to operate to their full potential.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity.

Duties

-       Contribute to top level service support to fundraising activities in the areas of CRM development, management, and rollout.

-       Develop plan for implementation of the digital eco-system and ensuring the integration of digital tools (payment gateways, automated email marketing, analytics, CMS etc…).

-       Contribute to sound planning and monitoring of CRM/business application roll-out and usage, including long term roadmap for delivery.

-       Support data governance and integrity strategy are in place to guarantee high data quality across the systems

-       Identify and carry out due analysis and surveys in order to ensure a data driven approach to strategic decisions through propensity studies, targets and ask identification, churn analysis, as well as through market research, surveys and focus groups.

-       Drive improvements in strategic areas and provide strategic consultancy and business advisory to the PSP team.

-       Provide to the PSP Head of Unit strategic direction, quality technical support on private sector visibility requirements, to ensure close coordination on private sector communications and engagement.

-       Keep the management up to date on key trends, best practices and new fundraising opportunities.

-       Create, evaluate, and operate data driven transformation pursuing growth, efficiency and innovation objectives.

-       Identify, propose, and develop new revenue streams for both IG and PPH, with new products and new audiences.

-       Assist in formulating strategies and plan to digitalize the operation.

-       Enhance consistency of digital activities throughout the fundraising operation so that they are aligned with annual objectives and plan.

-       Generate ideas and tools addressed at supporting and developing the UNHCR’s brand and awareness of refugee issues, to facilitate the growth in fundraising, the cultivation of new and existing IG and PPH donors, and the development of digital fundraising campaigns.

-       Work with marketing agencies to accelerate public engagement and audience growth from digital channels.

-       Contribute to strategize lead generation programmes with channels integration to maximize ROI.

-       Cooperate to identify innovative ways to recruit and retain supporters via digital channels.

-       Ensure UNHCR digital platform is accurate, fundraising friendly, the branding is maintained, and that the messaging, features, and functionality are appropriately presented.

-       Optimize the website to increase traffic and online donation.

-       Promote UNHCR maximization of the use of other digital channels, and that these tools are integrated where appropriate.

-       Supervise staff in line with UNHCR staff performance guidelines and policy.

-       Monitor expenditure/budget.

- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).

-       Perform other related duties as required.

Minimum Qualifications

Education & Professional Work Experience

Years of Experience / Degree Level

For G7 - 4 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher

Field(s) of Education

Not applicable.                    

Certificates and/or Licenses

Business Administration;                             

Digital Marketing;

Marketing;           

Statistics;                           

(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience

Essential

Proven understanding and experience in Data Analysis or Business Advisory roles, with substantial experience of presenting insights at Strategic Director Level. Excellent understanding of data analytics, engagement data types and appropriate critical metrics.

High level of expertise in planning, accountability, and performance evaluation, including deep understanding of modelling data and its integration. Minimum of 4 years of experience in CRM and data analysis acquired in the profit or in the not-for-profit sector. Proven ability in planning and monitoring of CRM business application. Good understanding of Salesforce. Ability to produce high quality data analysis, marketing strategies and digital contents. Proven ability to manage staff and financial resources. Experience working with automated marketing platforms including technical setup, CRM Integration, data mapping and data modelling.  Experience with digital engagement and supporter growth strategies.

Desirable

Experience working in or for large global decentralized organizations with multiple stakeholders, diverse cultures and levels of digital marketing maturity. Good analytical and conceptual skills and strong communication and presentation skills (both verbal and written). Excellent computer skills with reference to Salesforce, fundraising related data, as well as excellent knowledge of word, excel and PowerPoint. A well-developed understanding of strategic implications of fundraising metrics and data.

Functional Skills

BU-Performance analysis and financial reporting;

CO-Social Media Publishing/Monitoring/Marketing tools;

CO-Digital analytics including third party tagging, Google analytics;

CO-Digital analytics and performance reporting;

CO-Campaign Tracking;

MG-Client Relationship Management;

MG-Project Management;

PS-Marketing;

PS-Digital marketing;

(Functional Skills marked with an asterisk* are essential)

Language Requirements

For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.

For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.

For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination, and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

The Senior Data Strategy Associate plays a key role in strengthening PSP Korea's data-driven fundraising and donor stewardship programmes, through donor database management, data analysis/BI, and the development of PSP Korea's data warehouse and digital infrastructure.

Under the direct supervision of the Associate PSP Operations Officer, the Senior Data Strategy Associate will:
• Lead data analysis and Business Intelligence reporting to support donor acquisition, retention and fundraising performance, and contribute to global analytics initiatives such as Lift Time Value, INDIGO, Crescendo, Propensity Modeling, and others)
• Oversee the management, integrity and security of PSP Korea's donor database, including automated debit/payment processing systems, in compliance with the UNHCR Standard Personal Information Policy and local legislation & regulations related to Personal Information Protection.
• Develop and maintain PSP Korea's Google Cloud Platform (GCP)-based data warehouse, Extract, Transform, and Load (ETL) pipelines and data marts to ensure reliable, structured datasets for fundraising result analysis, reporting and strategic business decision to generate financial resources for UNHCR.
• Establish data governance standards and provide guidance/training/support to staff on the donor database and related data systems.
• Coordinate with HQ data teams and service providers to align PSP Korea's data infrastructure with global initiatives
• Monitor donor and/or user behaviour, fundraising market trends and emerging database/technology solutions to contribution to constant optimization of PSP Korea's data strategy

Additional Languages:
Korean (Mandatory)
Additional UN language (Desirable)

Additional Relevant Skills:
SK000883 DM-Data governance, quality assurance and preservation
SK000023 MS-Data Collection and Analysis
SK000464 CO-Data Visualisation Techniques/Software
SK000039 DM-Database Management
SK000143 MG-Project Management

Korean

,

English

,

,

,

Operational context

Occupational Safety and Health Considerations:

Nature of Position:

Living and Working Conditions:

Additional Qualifications

Skills

BU-Performance analysis and financial reporting, CO-Campaign Tracking, CO-Digital analytics and performance reporting, CO-Digital analytics including third party tagging, Google analytics, CO-Social Media Publishing/Monitoring/Marketing tools, MG-Client Relationship Management, MG-Project Management, PS-Digital marketing, PS-Marketing

Certifications

Business Administration - Other, Digital Marketing - Other, Marketing - Other, Statistics - Other

Competencies

Accountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Innovation & creativity, Judgement & decision making, Managing performance, Organizational awareness, Strategic planning & visions, Teamwork & collaboration, Technological awareness

https://icsc.un.org/Home/SalaryScales

Compendium

Additional Information

This position doesn't require a functional clearance