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About this Senior Contract & Claims Manager role at ABB

ABB · Onsite · Baden, Aargau, Switzerland

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Head of Controlling and Contract Management PAPI Switzerland

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In this role, you will have the opportunity to set out the strategy in consultation with the business and other functions for the provision of contract management services within your assigned area of responsibility focusing on execution. You will ensure that all contract management activities are executed in accordance with corporate/division/business policies and procedures, Contract Management Policy, Contract Management Framework, and established contract management and risk management practices, with a focus on risk mitigation and opportunity maximization.
You will take a holistic and solution orientated approach to contract management, with a cross-border, cross-business line, and cross-division perspective, while promoting collaboration and a broader, common interests attitude to reaching objectives.


The work model for the role is: #LI-hybrid (min. office presence of 60% if based in Switzerland)


This role is contributing to the Process Industries Division. Main stakeholders are Sales, Operations, Procurement, Legal and Integrity, Trade Compliance, HSE, Controlling and Commercial Management.

You will be mainly accountable for:

  • Ensuring that the portfolio of contract management services within the assigned area of responsibility follow contract and claim management methodologies in accordance with Contract Management Framework, best practices for contract and risk management and relevant policies and procedures.
  • Analyzing the contract terms to highlight, flag and address the areas of potential opportunity and risk, such as ambiguities, omissions, and conflicts, throughout the project lifecycle.
  • Developing contract management strategy in line with ABB’s policies and procedures, customer requirements, and the overall execution strategy, considering the risk, pricing, scope, and schedule.
  • Enforcing and defending ABB's contractual interests against customers and suppliers throughout the project lifecycle, including monitoring and assessment of changes and deviations, as well as defending and enforcing commercial claims.



Qualifications for the role:

  • A Senior Contract & Claims Manager with a business and commercially driven, pragmatic mindset who can act as a bridge with various stakeholders and interested parties, understanding that good results are achieved through solution-oriented collaboration.
  • A flare for contract and risk management.
  • Degree in Engineering, Quantity Surveying, Business Administration, Contract Management or in any related field, plus a minimum of 10 years’ experience in international contract management in the field of systems delivery for industrial customers or suppliers.
  • Proficient oral and written English and Spanish fluency is required. Other languages such as German are a strong plus.
  • Willingness to travel to customer meetings and to ABB offices.


More about us:

Process Industries division delivers complete electrification and automation solutions, industry-​specific products and lifecycle services across industries. Understanding and addressing challenges and opportunities take a deep domain knowledge. Engineering and delivering automation solutions from device to monitoring and control make our customers get more out of their investment.  Digitalization solutions including collaborative operations and augmented reality help improve plant and enterprise productivity, reduce maintenance and energy costs. Our engineering, project management, services and solutions portfolio covers a wide range of industries - Pulp, Paper & Fiber, Mining, Gearless Mill Drives (GMDs), Hoists, Metals, Growth Industries such as Cement, Food & Beverage, Data Center Automation, High Power Rectifiers, and Batteries.

The recruiting process is being led by Ceren Özen, Talent Acquisition Team Lead at ABB Switzerland Ltd.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.

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About ABB

Why ABB Working at ABB gives you the opportunity to contribute to a healthier and more prosperous world. Add to your story by joining a passionate team, focused on pushing the boundaries of technology to drive performance, shape new business models and find new ways of working that benefit our customers, partners and society. We want you to be proud of being part of ABB. We care At ABB, we care about our people and their stories. We create safe, fair, equitable and inclusive working environments in which our people can succeed and develop, regardless of gender, ethnicity, sexual orientation or cultural, religious or social background. Diverse teams make us stronger. ABB is also committed to

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