About this Seasonal Operations Coordinator - Pernes-les-Fontaines role at Backroads
Who You Are:
Do you love talking to people and have a passion for travel and being active outdoors? Do you have a deep-rooted desire to help others and prepare them for a positive active travel experience of their own? Do you have great attention to detail and you’re comfortable working in a fast-paced environment? If you answered yes to these three questions, we may have an opportunity for you!
What You’ll Do:
The Seasonal Bike Mechanic and Seasonal Operations Coordinator positions support winter hub operations through bike maintenance, equipment overhaul, and both individual and team collaboration. Both roles require adaptability, clear communication, and comfort working within a structured but evolving workspace where tasks may change from day-to-day.
These roles are a great entry point for individuals interested in growing into future elevated field staff or office roles. They provide exposure to how Backroads operates behind the scenes, offering a deeper understanding of operational workflows and decision-making that supports both the field and guest experiences.
Location & length of season:
Pernes: November 1 – March 31
Purpose of job:
In this role, you will play a crucial part in ensuring the smooth operation and quality control of our equipment and processes. You will be working closely with our full-time Operations Specialists to oversee Equipment Overhaul and Seasonal Maintenance (EOSM) tasks and winter projects.
Major duties and responsibilities:
- Assist in the flow of EOSM tasks with Field Staff.
- Ensure all Field Staff complete their EOSM tasks within the scheduled timeline.
- Oversee the cleaning, counting, and loading of equipment, especially bikes, during the load process.
- Provide clear instructions and monitor quality control, checking and signing off on completed tasks.
- Assist with the overhaul and cleaning of all unit equipment and other quality tasks as needed through the winter.
- Maintain visibility and control over who is working on bikes during the off-season to ensure high-quality standards.
- Assist with Hub Winter Projects (assembling first aid kits, uploading new software into Wahoos, loading vans with equipment, overhauling/cleaning walking sticks etc.)
Required knowledge and abilities:
- Strong organizational skills and attention to detail.
- Ability to follow and provide clear instructions.
- Experience in operations or equipment maintenance preferred.
- Strong communication and teamwork skills.
- Ability to work independently and take initiative.
- Flexibility to adapt to changing priorities and tasks.
- Comfortable working outside despite variable weather conditions.
- Ability to lift 50 pounds (22 kg) from the ground to waist height, and 35 pounds (15 kg) from the ground to above your head.
About Backroads:
Founded in 1979, Backroads is the world’s leading guest-focused travel company, offering luxury Biking, Hiking & Walking, and Multi-Adventure Trips for active people of all ages and experience levels. But we’re more than a travel company —we’re pioneers in crafting extraordinary experiences that bring people closer to the world and each other. We blend innovation, precision, and an unrelenting drive for excellence, drawing strength from our roots as a long-standing, family-run, global company. We are dynamic, resilient and invest deeply in our people and our guests. We set the benchmark in active travel and raise it every year.
Why Backroads:
Backroads is built on sustainable growth, a transparent culture and a high-caliber team. We empower employees to deliver exceptional experiences and share our story with pride. You’ll work alongside dedicated, competent and active colleagues in an environment that values collaboration, balance and continual improvement. We move fast, act with integrity and strive for high-quality results.