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About this Sales Manager, Supermarkets (Modern Trade) role at Piramal Pharma

Piramal Pharma · Onsite · Delhi

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Job Description

Sales Manager, Supermarkets (Modern Trade)

 

1. Role Purpose

Drive profitable growth in the Supermarket channel through sales delivery, customer and distribution expansion, power brand growth, effective in-store execution and strong commercial governance.

2. Key Responsibilities

Business Growth & Profitability

  • Achieve offline sales, topline and profitability targets for the Supermarket channel.
  • Drive growth of power brands, new product developments (NPDs) and strategic categories.
  • Identify incremental business opportunities across existing and new accounts.

Customer & Distribution Development

  • Strengthen relationships with existing retail chains and onboard new accounts across markets.
  • Expand distribution, product listings, store coverage and presence in new towns.
  • Develop account-level plans to drive sustainable growth and improve market penetration.

Go-to-Market & Execution

  • Drive offline go-to-market initiatives, promoter productivity, store-level sales and product visibility.
  • Execute retail activations, loyalty programmes and new product launches.
  • Improve in-store execution and sales conversion through regular performance reviews.

Commercial Governance

  • Ensure timely submission, processing and reconciliation of distributor and modern trade claims.
  • Monitor claims outstanding, ROB and utilisation of commercial provisions within approved budgets.
  • Coordinate with Finance, Marketing, Supply Chain, BTM and Sales & Distribution teams to resolve business issues.

Team & Performance Management

  • Lead and develop the team to achieve business, distribution and productivity targets.
  • Review performance, identify gaps and drive corrective actions.
  • Build team capability and ensure retention of key talent.

3. Key Performance Indicators (KPIs)

  • Offline sales and profitability / EBITDA achievement.
  • Power brand growth and NPD sales.
  • Distribution expansion, new listings, stores and account acquisition.
  • Promoter productivity and store sales.
  • Customer loyalty programme and activation targets.
  • Claims reconciliation, commercial budget adherence and ROB.
  • Team performance and key talent retention.

4. Key Stakeholders

Internal: Sales, Marketing, BTM, Finance, Supply Chain, Sales Operations and HR.

External: Modern Trade / Supermarket Chains, Retail Accounts, Distributors and Promoters.

5. Qualifications & Experience

  • Graduate in any discipline; MBA / PGDM in Sales or Marketing preferred.
  • Relevant experience in FMCG / Consumer Healthcare sales, preferably in Modern Trade.
  • Experience in key account management, distribution expansion, commercial negotiations and team management.

6. Key Competencies

  • Business and commercial acumen
  • Customer relationship management
  • Sales planning and execution
  • Analytical and problem-solving skills
  • Team leadership and collaboration
  • Ownership and execution excellence

 

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About Piramal Pharma

Piramal Pharma Limited, offers a portfolio of differentiated products and services through its 17 global development and manufacturing facilities and a global distribution network in over 100 countries. PPL includes Piramal Pharma Solutions (PPS), an integrated Contract Development and Manufacturing Organization; Piramal Critical Care (PCC), a Complex Hospital Generics business; and the India Consumer Healthcare business, selling over-the- counter products. In addition, one of PPL’s associate companies, AbbVie Therapeutics India Private Limited is a JV with AbbVie Inc. and has emerged as one of the market leaders in the ophthalmology therapy area. Further, PPL has a minority investment in Ya

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