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About this Reception + Retail Associates role at Tommy Gun's Original Barbershop

Tommy Gun's Original Barbershop · Onsite · Edmonton, Alberta, Canada

Join Our Team at South Edmonton Common!

Tommy Gun's Original Barbershop is looking for a friendly, outgoing and enthusiastic Guest Services Associate to join our South Edmonton Common team!

As one of the first people our guests meet, you'll play an important role in creating a welcoming experience from the moment they walk through our doors. From greeting guests and managing the service queue to helping customers find the right products, you'll help keep the shop running smoothly.

If you enjoy working with people, staying busy and being part of a great team, we'd love to hear from you!

Position: Guest Services / Reception & Retail Associate
Work Term: Full-time
Location: South Edmonton Common – Edmonton, AB
Wage: Starting at $15.50 per hour

Availability: Must be available to work a variety of shifts, including weekdays, evenings and weekends.

What You'll Be Doing

  • Welcoming guests and providing friendly, attentive customer service
  • Managing the service queue and helping guests with questions
  • Answering phone calls and emails in a professional manner
  • Assisting customers with retail products and recommendations
  • Keeping retail displays organized and stocked
  • Supporting the barbers, stylists and team with daily shop operations
  • Helping maintain a clean, organized and welcoming environment

What We're Looking For

We're looking for someone who enjoys working with people and can bring a positive attitude to a busy shop environment.

The ideal candidate will have:

  • Strong customer service skills and a guest-focused approach
  • Excellent written and verbal communication skills
  • The ability to multitask and stay organized in a fast-paced environment
  • Good time-management skills and attention to detail
  • A friendly, outgoing and approachable personality
  • Flexible availability, including weekdays, evenings and weekends
  • Familiarity with visual merchandising and inventory management is an asset

  • Previous experience in a salon, barbershop or spa is an asset

Benefits & Perks

At Tommy Gun's, we believe a great guest experience starts with a happy, supported team.

Here's what you can look forward to:

  • Clean, safe and positive work environment
  • Fun, busy and friendly team atmosphere
  • Supportive workplace with a positive team culture
  • Opportunities for growth and career advancement
  • Staff discounts on our wide selection of retail products
  • The chance to build relationships with our guests and be part of their Tommy Gun's experience

Who We Are

At Tommy Gun's Original Barbershop, we're all about The Fresh Cut Feeling—whether it's a fresh haircut, a relaxing hot towel shave or the confidence that comes with a great new look.

Our goal is to make sure every guest leaves looking and feeling their best. We also believe that creating a positive workplace is just as important as providing an exceptional guest experience.

When our team enjoys coming to work, it makes a difference for everyone who walks through our doors.

Why Join Tommy Gun's?

You'll be part of a team that values great customer service, teamwork and a welcoming atmosphere.

Whether you're helping a guest find the perfect product or keeping things running smoothly at the front desk, your role makes a difference in the overall shop experience.

Apply Today!

Ready to join the Tommy Gun's team at South Edmonton Common? We'd love to hear from you!

Learn more about Tommy Gun's: https://ca.tommyguns.com/

Locally Owned and Operated

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About Tommy Gun's Original Barbershop

With over 90 locally owned barbershops in Canada, Australia and the USA, Tommy Gun’s Original Barbershops has solidified itself as a clear industry leader in men’s grooming. At Tommy Gun's you're not just getting a service; you're getting an experience.

Tommy Gun’s Original Barbershop is a tribute to the 1930s Chicago barbershop grooming but with all the modern amenities and styles of today’s hair salons. Our guests come to us to look and feel their best. Tommy Guns offers 5-star grooming, including haircuts, straight-razor hot shaves, colouring and facial detailing. Our renowned Hot Towel Shaves, unique styles, and relaxing head massages are the epitome of modern grooming. Whether you're in for the classic shave, original haircut or beard trim; you'll get a beverage on the house, control of the TV remote and a hot towel finish. With red custom barber chairs, a comfortable lounge, digital self-check-in and mirrors with built in TV's the Tommy Gun's interior reflects the brands code and vision - relaxed, sharp, casual and affordable.

As an organization, we are focused on providing our guests with exceptional services, outstanding guest experiences and only the very best hair care retail products.

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