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About this Quality Engineer role at Crystal Group

Crystal Group · Onsite · New Lisbon, WI
Put your quality expertise to work solving problems, preventing defects, and improving the customer experience. As a Quality Engineer, you’ll develop and strengthen quality systems, lead root cause investigations and corrective actions, and turn quality data into meaningful improvements. From creating quality and inspection plans to validating process changes and new product introductions, you’ll help shape how quality is built into our products and processes. This role offers the opportunity to apply your analytical skills and hands-on manufacturing knowledge while supporting supplier quality, customer audits, and continuous improvement.

Key Responsibilities

o Implement, set targets and improve quality metrics.

o Lead root cause investigations and corrective actions.

o Develop and maintain Quality Plans & Inspection Plans

o Conduct process capability studies.

o Assist in managing supplier quality programs.

o Support customer audits and regulatory requirements.

o Validate process changes and new product introductions.

o Analyze warranty, field failures and customer complaint data (OBE).

o Other duties as required.


Education and Experience

o Bachelor's degree in Engineering, Quality, or related field or equivalent experience.

o A minimum of five years of experience in a Quality related role is required.

o Experience with Statistical Process Control (SPC), Process Capability, FMEA, Lean Manufacturing, CAPA Management, Supplier Quality Engineering and Project Management.

o Experience utilizing Monday.com or similar digital workflow tools to manage quality activities or improvements is preferred.

o Experience with Microsoft Office is required, with advanced Excel required.

o Experience with EPICOR is preferred.


Qualifications

o Must understand & be able to follow ALL safe operating procedures & requirements.

o Basic understanding of sheet metal fabrication, painting application equipment and process, refrigeration and electrical systems.

o High level ability to work with basic measuring tools (i.e. tape measure, calipers, micrometer, electronic multi-meter, etc.).

o Ability to effectively communicate and interact with fellow employees.

o Ability to make responsible and sensible decisions.

o Must be dependable, cooperative, self-motivated, and self-disciplined.


EEO IS THE LAW

EEO IS THE LAW (Spanish)

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About Crystal Group

At Crystal Group, we do hard things — designing and building rugged tech and tech solutions that provide predictable performance in the world’s most unforgiving environments. As a 100% employee-owned company, here you take extreme ownership of your role and work and invest in your own success and that of your teammates. Together we use a zero limits approach to wow our customers.

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