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About this Controls and IoT Product Engineer role at Crystal Group

Crystal Group · Onsite · Fairfield, IA

Position Summary:

Dexter Laundry designs and builds industry‑leading commercial washers and dryers used around the world. As our equipment becomes smarter and more connected, the demand for advanced user‑interface controls, IoT systems, and web‑based tools continues to grow. 

 

We are seeking a highly motivated Controls and IoT Product Engineer to work across hardware, software, connected technology, and customer-facing digital products. This role will develop next-generation payment, monitoring, support, and self-service solutions while improving current systems.

 

Working independently and with contract manufacturers, engineering teams, and cross-functional partners, this role requires creativity, organization, and the ability to manage multiple projects in a fast-moving environment.

 

Core Competencies

  • Working knowledge of low-voltage DC power, incoming AC power (1PH, 50/60Hz, up to 480VAC), and how power requirements and interfaces relate to control-board components.
  • Control-board componentry, general power concepts, hardware interfaces, and design validation; ability to review and support circuit-board designs.
  • Web development tools, modern programming languages, APIs, and related software-development practices. 
  • Working familiarity with Linux-based environments, including gateway technologies, basic system navigation, configuration awareness, and troubleshooting support.
  • Connected customer-facing applications and platforms, including mobile, web, payment, self-service, monitoring, and support experiences.

 

Position Responsibilities

  • Lead cross-functional project management for networking systems, web-based customer tools, connected products, and IoT-related initiatives from concept through launch and ongoing support.
  • Contribute to the development and integration of customer-facing digital commerce, self-service, monitoring, and support solutions using appropriate web development tools and programming languages.
  • Manage integration of embedded systems, control-board hardware, gateways, power interfaces, and software into commercial appliances in collaboration with internal teams and external design and manufacturing partners.
  • Define validation requirements and testing standards, coordinate design reviews, and perform laboratory and field validation for control-board, embedded, and IoT systems.
  • Provide occasional on‑site support at customer locations for system troubleshooting and field testing.
  • Provide occasional after‑hours support for IoT system status and uptime.
  • Perform additional responsibilities as assigned by the Engineering Manager.
  • Demonstrate ownership of business results and personal wellness.

 

Education & Experience

A minimum of 3–5 years of relevant industry experience, including demonstrated project-management responsibility for cross-functional technical initiatives, is required. Experience supporting products that combine hardware, software, networking, or connected systems is strongly preferred.

A bachelor’s degree in one of the following disciplines, or a related field, is preferred:


  • B.S. in Electrical Engineering
  • B.S. in Computer Engineering
  • B.S. in Computer Science
  • B.S. in Software Engineering

 

Physical Demands & Work Environment

  • Occasional sitting, standing, walking, reaching, talking, and hearing.
  • Occasional lifting/moving up to 25 pounds.
  • Vision requirements include close, distance, color, peripheral, depth perception, and focus adjustment.
  • Light to moderate noise environment.
  • Travel less than 3%.
  • Must pass background check, physical, drug, and alcohol screenings.
  • Must be authorized to work in the United States.

 

General: The employee is expected to adhere to all company policies and commitment to company values.

 

THIS COMPANY RESERVES THE RIGHT TO MODIFY, INTERPRET, OR APPLY THIS JOB DESCRIPTION IN ANY

WAY THE COMPANY DESIRES. THIS JOB DESCRIPTION IN NO WAY IMPLIES THAT THESE ARE THE ONLY

DUTIES, INCLUDING ESSENTIAL DUTIES, TO BE PERFORMED BY THE EMPLOYEE OCCUPYING THIS POSITION.

THIS JOB DESCRIPTION IS NOT AN EMPLOYMENT CONTRACT, IMPLIED OR OTHERWISE. THE EMPLOYMENT

RELATIONSHIP REMAINS “AT-WILL.” THE AFOREMENTIONED JOB REQUIREMENTS ARE SUBJECT TO CHANGE

TO REASONABLY ACCOMMODATE QUALIFIED DISABLED INDIVIDUALS.

Company Description

Dexter Laundry, Inc. is an Equal Opportunity Employer.  Dexter Laundry, Inc. is an employee owned manufacturer based in Fairfield, Iowa, U.S.A.  Founded in 1894, the company has grown to offer a full line of front load washers, drying tumblers, and equipment financing solutions serving the on-premise and commercial laundry industries. To learn more about Dexter products and services, please visit www.dexter.com

EEO IS THE LAW

EEO IS THE LAW (Spanish)

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About Crystal Group

At Crystal Group, we do hard things — designing and building rugged tech and tech solutions that provide predictable performance in the world’s most unforgiving environments. As a 100% employee-owned company, here you take extreme ownership of your role and work and invest in your own success and that of your teammates. Together we use a zero limits approach to wow our customers.

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