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About this Production Technician role at Castle Hill Gaming

Castle Hill Gaming · Onsite · Tulsa, OK

Company Overview:

Castle Hill Gaming is a prominent provider of Class II, Class III, and HHR gaming machines to Native American and Commercial Casinos across the United States, with offices located in Charlottesville, VA and Tulsa, OK. CHG offers exciting employment opportunities for individuals passionate about the gaming industry. 

As an industry leader, CHG emphasizes innovation, customer satisfaction, and adherence to regulatory standards. This is an exceptional chance to become part of a thriving organization with a strong market presence. Apply now to contribute to the growth of cutting-edge gaming solutions and deliver exceptional customer experiences. Join Castle Hill Gaming and be a part of the exciting world of casino gaming.

At Castle Hill Gaming, we value our employees and offer a comprehensive benefits package, including:

  • A competitive salary
  • 100% company-paid health insurance for employees, families, and domestic
  • Company contributions to employee HSA accounts
  • 401K
  • Student Loan Repayment Program
  • Generous PTO and paid holidays (15 days PTO + 8 holidays)
  • Paid Leave (Paternal, Bereavement, Jury Duty)
  • Employee equity incentive plans
  • Company-provided cell phone for all full-time employees

If hired, your employer will be Ironworks Development LLC, which develops Castle Hill Gaming products. Correspondence with the company will only be made from Castlehillgaming.com e-mails addresses.

Position Overview:

Castle Hill Gaming is currently seeking a Production Technician to join their team in Tulsa, Oklahoma. The Production position is a technical position focused on preparing machines for new installs or conversions.

Essential Duties and Responsibilities include, but are not limited to the following:

  • Assemble all parts of a gaming machines and ensuring the device is functioning properly and ready for installment
  • Perform diagnostic checks, maintenance and repairs to all Castle Hill gaming equipment
  • Basic repair and maintenance to servers and associated gaming equipment
  • Perform preventive maintenance on machines (clean, tighten loose hardware and secure loose wiring)
  • Log maintenance and repair actions in approved reporting software
  • Stay current with ongoing jurisdictional changes, upgrades and modifications
  • Clean and maintain equipment
  • Ability to work with minimal supervision and troubleshoot to figure out issues
  • Operate in a team environment working with others to complete tasks

Physical Demands:

  • To stand, use hands and fingers to handle or feel, reach with hands and arms, and talk and hear
  • To walk and stoop, kneel, crouch, crawl. sit, climb, or balance. Along with vision abilities of using close vision, depth perception, and ability to adjust focus
  • Able to move and control 550 pounds with the aid of dollies and tools, lift and move 40 pounds short distances without mechanical aid, and frequently lift and/or move 10 pounds

Work Environment:

  • While performing standard duties associated with the position, an individual may be exposed to noise levels ranging from quiet to loud and secondhand smoke. And occasionally may be exposed to adverse weather conditions.

Qualifications:

  • Must be able to obtain and maintain tribal gaming licenses
  • Must have a valid driver’s license
  • Experience Microsoft Office (Word, Excel, Outlook)
  • Great attention to detail
  • Excellent written and verbal communication skills
  • The ability to move and transport gaming machines/equipment weighing up to 550 pounds, with the aid of dollies and tools
  • Ability to continuously position self to maintain and troubleshoot gaming machines
  • Ability to move and transport equipment weighing up to 40 pounds short distances without mechanical aids
  • Candidate may be required to obtain and maintain a tribal gaming license which includes an FBI background check if becomes eligible for promotion.

Education, Training and Experience Required:

       Required:

  • High school or equivalent
  • 2+ years technical/electrical experience

       Preferred:

  • Previous experience in a Casino or Gaming environment a plus

 *This position is not limited to those duties listed in the job description. Duties and responsibilities can be changed, expanded, reduced, or deleted to meet the business needs of the company.

 **Any offer and retainment of employment is contingent upon the successful completion of your background investigation, and the approval of any necessary tribal gaming license, granted by their respective gaming commission.

 *** We are not offering Visa sponsorship or transfers for this position, now or in the future.

****We kindly request that third-party recruiters or agencies refrain from submitting unsolicited resumes, candidate profiles, or making unsolicited contact. All hiring decisions are managed through our internal team, and no solicitation will be considered.

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About Castle Hill Gaming

Castle Hill Gaming (CHG), with headquarters in Tulsa, OK and Charlottesville, VA, was launched in 2013 by a group of seasoned veterans of the online video and casino gaming industries. Many of our team members have worked together for over 15 years, designing many successful video game titles while providing customer-first sales and support to Native American casinos across the US. 

Today, CHG is leveraging its expertise to bring the latest generation of electronic games to the $30B Tribal market, blending compelling character animations with engaging storylines to create a uniquely immersive player experience.

As a start-up company, we’re always seeking fresh talent to join our team. CHG employees enjoy a tight-knit and supportive workplace culture driven by collaboration, creativity, and the excitement of translating innovative ideas into reality.

We offer the following to our qualified full-time employees:

  • A competitive salary
  • Excellent benefits package including health insurance where the company pays 100% of the employee, domestic partner and family monthly premium
  • Company contributions to employee HSA accounts
  • Up to 20 days of paid time off that is accrued during the year along with 8 paid holidays
  • Employee equity incentive plans

Tulsa, OK is the second largest city in Oklahoma with a population over 400,000. It is known for its oil and gas, Art Deco and a number of universities including the University of Tulsa. The city hosts the Tulsa Zoo and the Oklahoma Aquarium along with the internationally known Philbrook Museum of Art.

Charlottesville, VA is often ranked as one of the Best Places to Live and Best Places to Raise a Family in the U.S., as well as scores of other accolades. Home to the University of Virginia, Charlottesville population grows by more than 20,000 students during the school year. Charlottesville also hosts some of the nation’s greatest historical landmarks including Monticello, along with great restaurants, breweries and wineries, and superb music and arts venues. Outdoor lovers have a broad array of choices from hiking the Appalachian Trail in the Blue Ridge Mountains, to tubing on the James and Rivanna Rivers, to snowboarding at Wintergreen Resort. Just two hours from Washington DC and an hour from Richmond, Charlottesville is a sought-after small city with big amenities. 

If hired, your employer will be Ironworks Development LLC, which develops Castle Hill Gaming products. Correspondence with the company will only be made from @castlehillgaming.com e-mails addresses.

Applicants must be authorized to work in the U.S. 

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