The Role

At HelloConnect, you will be part of a dynamic team in Inoza tower, BGC that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.

In this role, you will take on a key responsibility in collaborating with a global team and senior design leads to create strategic, visually compelling packaging and print assets for six brands across 18 international markets. Reporting to design leadership, the role focuses on upholding brand and corporate identity consistency across all print and paid marketing channels, driving customer acquisition and perceived product quality through innovative, detail-oriented design work. Also to contribute to our ongoing efforts to drive business success and enhance customer satisfaction.

We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!

What you’ll do

• End-to-End Packaging Design: Conceptualize and execute high-quality packaging for private-label ingredients and outer boxes, crafting an engaging in-box experience from concept to completion.

• Vendor & Print Supervision: Partner with third-party production houses to recommend materials and paper solutions, oversee printing, and enforce technical file and print quality standards.

• Brand & Quality Control: Uphold brand identity guidelines, deliver creative excellence, and review all content for meticulous grammar, spelling, and visual accuracy.

• Cross-Functional Collaboration: Work closely with global operations, procurement, local market stakeholders, and Creative Operations to incorporate feedback and hit tight deadlines.

• Workflow & Project Management: Manage incoming requests, prioritize workloads, and guide design projects through every stage of production under strict timelines.

• Innovation & Sustainability: Monitor competitor benchmarks, industry trends, and printing advancements to implement modern, sustainable packaging solutions.

What you’ll bring

• Education & Professional Experience: Bachelor’s degree with at least 4 years of dedicated packaging design experience within an agency environment (food and beverage experience is strongly preferred).

• Software & Project Tools: Advanced proficiency in Adobe Creative Cloud (InDesign, Illustrator, Photoshop) alongside team collaboration and project management tools like Jira, Slack, and Sprout.

• Print Production & Technical Expertise: In-depth knowledge of print processes, CMYK, and Pantone systems, with proven ability to generate technical drawings, instructions, and material specification packs from concept through final production.

• Design Systems & Visual Craft: Strong foundation in typography, design systems, and visual storytelling, demonstrated through a comprehensive portfolio of print, packaging, and graphic design work.

• Stakeholder & Project Management: Exceptional organizational, communication, and time-management skills to align with multiple stakeholders, manage concurrent projects, and meet tight deadlines.

• Creative & Detail-Oriented Mindset: Strong conceptual and analytical thinking paired with meticulous attention to detail for error-spotting, brand consistency, and high-quality creative output.

What we offer

• Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication
• Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind
• Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform
• Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures
• Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time

Are you up for the challenge?

The first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon! 

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