About this Operations Controller role at Rhenus
What You Can Expect:
Key Responsibility Areas:
• Control and manage import process from receipt of pre-alert documents/shipment notification to final delivery to the
customer
• Request for arrival notification from the shipping line/co-loader
• Register file on CargoWise once arrival notification is received from the shipping line/co-loader
• Ensure that all commercial documentation received tallies and is correct for customs clearance purposes
• Complete document checklist
• Submit documents to customs entry department
• Obtain extended releases on Plant/Port Health/State Vet detentions.
• Prepare shipping line release/ Obtain DRO from co-loaders.
• Ensure that NAVIS is updated 72 hours prior to vessel arrival
• Account for profit/loss on shipment
• Liaise with client services representative/customer on a daily basis – advising client services
representative/customer of delivery and shipment status
• Receive orders from client services representative/customer – requesting original documents/clearing instructions
• Update delivery dashboard on CargoWise - daily by 10H00
• Monitor delivery with transporter and liaise with client service representative/customer
• Ensure that containers are uplifted and turned in within the prescribed times
• Ensure all 3rd party invoices are received, reconciled and sent to head office for payment within transactional
periods
What You Bring:
Knowledge & Experience:
• Matric or senior certification equivalent
• A tertiary qualification would be an advantage
• A high calibre, ambitious individual with ocean imports skills ranging from indent to customs clearance arrangement
up to delivery
• 3 – 5 Years Ocean Freight experience
Skills & Attributes:
• Ability to inspire and motivate employees to achieve goals
• A high calibre, ambitious individual with ocean imports skills ranging from indent to customs clearance arrangement
up to delivery
• Three to five years hands-on experience is required with advanced problem-solving skills and the ability to thrive
under pressure
• Positive attitude
• Adaptability
