About this National Account Manager role at RELX
Are you a sales professional who enjoys building strong customer relationships, growing existing accounts, and helping customers achieve their business goals through data-driven solutions?
Do you thrive in a customer-focused sales environment where you can identify new opportunities, expand relationships, and drive revenue growth within the Telecommunications industry?
About the Business
LexisNexis Risk Solutions is an essential partner in the assessment of risk. Within our Business Services vertical, we provide solutions that help businesses of all sizes drive revenue growth, improve operational efficiency, and enhance customer experiences. Our solutions help customers address complex challenges across Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation, and Customer Data Management.
About Our Team
You will be part of the Communications, Mobile & Media sales organization, supporting customers across the Telecommunications, Cable, and Streaming industries. You will work closely with internal partners across product, solutions, sales support, and other cross-functional teams to understand customer needs, identify opportunities, and deliver solutions that create value for our customers.
About the Role
We are looking for a National Account Manager to manage, retain, and grow an established book of business within the Communications, Mobile & Media industry. In this role, you will build strong customer relationships, identify opportunities to expand existing accounts, and drive adoption of LexisNexis Risk Solutions products and services. You will develop account plans, understand customer needs, and partner with internal teams to deliver data-driven solutions that support positive business outcomes. This is a relationship-focused sales role with responsibility for revenue growth, account retention, forecasting, and identifying new opportunities within your assigned accounts.
Responsibilities
- Manage, retain, and grow an assigned portfolio of Telecommunications, Cable, and Streaming accounts.
- Develop and execute account plans that identify revenue opportunities, customer priorities, and targeted sales activities.
- Build and maintain strong customer relationships at multiple levels of the organization.
- Develop a strong understanding of each customer's business, industry, priorities, and existing relationship with LNRS.
- Identify opportunities to expand relationships and introduce additional LNRS products and solutions.
- Develop key contacts and relationships with decision makers and other influential stakeholders.
- Use customer and business analysis to identify revenue trends, sales opportunities, and potential risks.
- Develop accurate sales forecasts and maintain effective CRM and pipeline management.
- Understand LNRS products, pricing, and competitive offerings and clearly communicate their value to customers.
- Partner with internal teams and resources to address customer needs and support account growth.
- Maintain regular customer engagement through meetings, phone, email, and other channels.
- Develop sales strategies that support account retention and new business growth.
- Monitor competitive activity and market trends within the Telecommunications industry to identify opportunities and potential threats.
- Travel as required to support customer relationships and business development activities.
Requirements
- 5+ years of proven sales experience, preferably within Telecommunications, Cable, Streaming, or a related industry.
- Experience managing and growing an existing book of business.
- Strong customer relationship management and account planning skills.
- Experience identifying opportunities to grow revenue within existing accounts.
- Experience working with enterprise customers and multiple stakeholders.
- Excellent written, verbal, and presentation skills.
- Strong organizational, forecasting, and pipeline management skills.
- Ability to quickly develop an understanding of LNRS products and services and how they apply to customer needs.
- Strong networking and relationship-building capabilities.
- Ability to identify customer needs and translate them into relevant solutions.
- Ability to work collaboratively across teams and departments in a matrixed environment.
- Ability to understand competitive offerings and effectively communicate the value of LNRS solutions.
- Strong business acumen and a customer-focused approach.
- Willingness to travel as required.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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