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About this MIS-Team Leader role at Datamark, Inc.

Datamark, Inc. · Onsite · Thane, Maharashtra, India

Job Description (JD) – MIS Team Leader

Job Title: MIS Executive
Department: Operations 
Location: Thane
Reporting To: Supervisor / Assistant Manager

Job Summary

We are looking for a detail-oriented and analytical MIS Executive to manage, maintain, and analyze business data and generate timely reports for management. The role involves handling large datasets, preparing dashboards, tracking key performance indicators (KPIs), and supporting decision-making through data-driven insights.

Key Responsibilities

  • Prepare and maintain daily, weekly, and monthly MIS reports.
  • Generate operational, recruitment, attendance, productivity, and performance reports as required.
  • Collect, validate, and analyse data from multiple sources.
  • Create and maintain dashboards using Excel and reporting tools.
  • Monitor data accuracy and ensure timely reporting.
  • Prepare trend analysis and performance tracking reports.
  • Support management with ad hoc reports and data requests.
  • Coordinate with various departments to gather and consolidate information.
  • Identify process improvement opportunities through data analysis.
  • Maintain records and databases with high levels of accuracy.
  • Automate repetitive reporting processes wherever possible.

Required Skills

  • Strong knowledge of Microsoft Excel (VLOOKUP, HLOOKUP, Pivot Tables, XLOOKUP, IF formulas, Conditional Formatting, Charts, Macros preferred).
  • Good understanding of MIS reporting and data analysis.
  • Proficiency in PowerPoint and MS Office Suite.
  • Knowledge of Power BI or Tableau will be an added advantage.
  • Strong analytical and problem-solving skills.
  • Excellent attention to detail and data accuracy.
  • Good communication and stakeholder management skills.

Educational Qualification

  • Graduate in any discipline.
  • Certification in Advanced Excel, MIS, Data Analytics, or Power BI preferred.

Experience

  • 2 to 6 years of experience in MIS reporting, data analysis, or reporting support.
  • Experience in BPO, Shared Services, Recruitment, or Operations environment preferred.

Key Performance Indicators (KPIs)

  • Timely delivery of reports.
  • Data accuracy and quality.
  • Dashboard maintenance and automation.
  • Turnaround time for ad hoc reports.
  • Process improvement initiatives implemented.

Preferred Candidate Profile

  • Strong analytical mindset.
  • Ability to work with large volumes of data.
  • Good organizational and time management skills.
  • Ability to work under deadlines and handle multiple tasks simultaneously.

Employment Type: Full-Time

Shift: Rotational (as per business requirement)

 

Walk In to below address Monday to Friday between 12.00pm to 4.00pm

Thane One,201,
DIL Complex,
Thane West-400610

Contact Name – Sameer

Email Id – [email protected]

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About Datamark, Inc.

DATAMARK, Inc. is a prominent Contact Center and Business Process Outsourcing (BPO) company based in El Paso, Texas, established in 1989. It serves Fortune 500 companies and major enterprises, operating across the U.S., Mexico, and India. Our services include omnichannel, multilingual contact center solutions, dynamic BPO, and digital mailroom solutions, all enhanced with Robotic Process Automation (RPA) and Artificial Intelligence (AI). Datamark prioritizes driving value and business growth for our clients, ensuring exceptional interactions through our customer experience ecosystem. Guided by Lean Six Sigma methodologies, we collaborate with clients for process enhancement, aiming for operational excellence and lasting partnerships. Datamark, emphasizes innovation, reliability, and a forward-looking approach to outsourcing.

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