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About this Medical Records Specialist role at Pinnacle Senior Living

Pinnacle Senior Living · Onsite · Phoenix, Arizona

Join a Team That Puts YOU First! At Emblem Home Health & Hospice, we do things differently. Our philosophy is simple: our team comes first. When you feel supported, empowered, and valued, you deliver the kind of care that changes lives. That’s why we invest in your growth from day one, through mentorship, ongoing education, and a culture that encourages intelligent risk-taking and innovation. If you’re passionate about making a difference and want a career that grows with you, Emblem is the place to be!

 

*This is a full time, in-office position, offering a Monday-Friday schedule!


As the Medical Records Specialist, you’ll ensure accuracy, confidentiality, and compliance across our clinical records, supporting care teams and making a meaningful impact behind the scenes.

 

Our Commitment To You

  • Stability & Purpose: Be an essential part of a mission‑driven healthcare organization.
  • Supportive Team Environment: Collaborate with clinical teams and leadership who value your expertise.
  • Career Growth: Expand your knowledge of healthcare regulations, systems, and operations.

 

Your Impact

  • Manage daily clinical records operations and oversee the clinical records process.
  • Ensure compliance with state, federal, and regulatory requirements.
  • Safeguard patient confidentiality through secure record controls and monitoring.
  • Conduct post‑discharge administrative record audits and escalate issues appropriately.
  • Track and follow up on unsigned physician orders to ensure timely compliance.
  • Maintain and support the clinical records information system, including upgrades.
  • Provide backup support to intake and front office teams as needed.
  • Assist with authorized record requests and general administrative duties.

 

Requirements

  • At least 1 year of experience in clinical records management (home health or hospice preferred).
  • Working knowledge of healthcare regulations and information systems.
  • Excellent organizational, communication, and follow‑through skills.
  • Ability to work independently while supporting a collaborative team.
  • Professional discretion and commitment to confidentiality.

 

Benefits

  • Medical / Dental / Vision Insurance
  • Paid Time Off
  • 401(k) matching
  • Employee Assistance Program
  • FSA / HSA
  • Life Insurance
  • Pet Insurance
  • Employee Referral Program

The employer for this position is stated in the job posting.  The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US.  Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets.  More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.

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About Pinnacle Senior Living

Pinnacle Senior Living is a dynamic organization in a rapidly expanding Independent and Assisted Living industry. Our focus to create and maintain assisted and independent living communities that set the standard in each of their individual markets. The 52 Pinnacle Senior Living communities operate across 6 states, and we expect our growth to continue. These communities operate independently with the support of the “Service Center,” a world-class service team to allow local leaders and their teams to focus solely on the day-to-day care of their residents and overall operations. We are an equal opportunity employer committed to ensuring that all conditions and privileges of employment, includ

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