About this Medical Assistant, Endocrinology & Diabetes role at Mass General Brigham
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Full-Time | Monday, Tuesday, Wednesday and Friday - 7:30 am to 6:00 pmThursdays off!
Join Mass General Brigham as a Medical Assistant supporting our Endocrinology and Diabetes practice in Northampton. In this full-time, onsite role, you’ll be an essential partner to providers, nurses, patients, and families—helping deliver thoughtful, coordinated care in a collaborative outpatient setting. This is an excellent opportunity for a skilled Medical Assistant who enjoys variety, values teamwork, and wants to contribute meaningfully to patient care every day.
Why This Role Is Unique
As a Medical Assistant in this practice, you will work as a true clinical partner and have the opportunity to use the full scope of your education, certification, and experience. You’ll rotate among a team of providers, gaining exposure to a range of patient needs while helping keep each visit organized, efficient, and patient-centered.
What You’ll Do
• Support efficient patient flow throughout the practice.
• Room patients and assist providers during examinations, procedures, treatments, and office visits as directed.
• Perform clinically appropriate patient panel management tasks, including phone calls, test results, prescription refill support, and coordination of care.
• Maintain neat, clean, organized, and safe patient care areas.
• Communicate with patients and families in a professional, compassionate, and friendly manner.
• Partner closely with nurses, providers, and administrative team members to support a positive patient experience.
Qualifications
What You’ll Bring
- High School Diploma or equivalent required.
- Certified Medical Assistant required.
- Basic Life Support certification preferred.
- 3–5 years of Medical Assistant experience with demonstrated proficiency in clinical and administrative responsibilities required.
- Ability to take vital signs, perform manual blood pressure readings, and collect blood samples and other specimens.
- Strong knowledge of medical terminology, procedures, protocols, HIPAA, and privacy standards.
- Comfort using electronic health record systems and medical office software.
- Excellent interpersonal, written, and verbal communication skills.
- Strong attention to detail, organization, prioritization, and adaptability in a fast-paced healthcare environment.
Additional Job Details (if applicable)
Benefits That Support You
At Mass General Brigham, employees are our most important resource. We offer a comprehensive, contemporary, and competitive benefits package designed to support your health, financial well-being, professional growth, and life outside of work.
Offerings include:
- Medical, dental, and vision insurance
- A robust retirement savings program
- Generous paid time off
- Tuition assistance and professional development support
- And other perks!
If you’re ready to bring your clinical skills, compassion, and teamwork to a mission-driven organization, we invite you to apply and join a team where every role helps change lives.
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$19.80 - $24.94/Hourly
Grade
3
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
