[What the role is]

[What you will be working on]

The candidate will be required to perform the following key tasks as assigned by his/her supervisor(s):

• Contribute to the development of product roadmap, prioritising initiatives based on user needs, business objectives, and technical feasibility

• Define and track product success metrics, including user engagement, conversion funnels, and retention, to inform iteration and decision-making

• Partner with the development team to review front-end tech stack and assess code quality, ensuring portal performance and maintainability

• Propose and validate recommendations for feature enhancements, supported by UX assessments, user research, and usability testing

• Work closely across teams with internal and external project managers and stakeholders to deliver improvements in a structured, iterative manner

• Ability to create simple design prototypes to facilitate communication and alignment of proposed enhancements is a plus

[What we are looking for]

• Has at least 3 years of experience in digital product management, business analysis, UX/UI design, and/or web development

• Demonstrated experience as a product owner or business owner in cross-functional agile teams, with the ability to drive a product from ideation through to delivery

• Strong ability to define product vision, manage a backlog, and make prioritisation decisions that balance user value, business impact, and technical constraints

• Proficient in analysing qualitative and quantitative data to surface actionable insights and measure product outcomes

• Has working knowledge of front-end programming languages and frameworks, with the ability to engage meaningfully in code reviews and technical discussions with developers

• Ability to take a user-centric approach in product audit and development of product roadmap, to identify value-add to key user segments

• A collaborative team player with strong attention to detail and the ability to work well under pressure

Knowledge of the following tools are a plus:

• Web analytics tools such as Adobe Analytics, and SQL for data querying

• UI design tools such as Figma

• Artificial intelligence tools for classification, content personalisation, or productivity enhancement

Successful candidates will be offered a contract in the first instance and may be considered for an extension or be placed on a permanent tenure.

Candidates are encouraged to sign up for a Careers & Skills Passport (CSP) account and include your CSP public profile in your resume.  Please check out www.myskillsfuture.gov.sg for details on the CSP