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About this Manager, Oracle EBS Application role at Calabrio

Calabrio · Remote · United States

Calabrio is now Verint!

This role is for an experienced hands-on EBS technical resource with good functional expertise to manage our Oracle E-Business Suite applications, including leadership of an international team of 4. The ideal candidate is a driven self-learner with the drive to succeed and pick up new skill sets quickly, while also able to lead and develop a distributed team across regions Work is assigned through a ticket system and/or practice projects, requiring the ability to deliver to timeline and scope, strong team-based problem solving to resolve challenges quickly, and a proven track record delivering high-quality technical work across varying levels of complexity. The role blends deep technical EBS expertise with partial ownership of Configurator support, and benefits from functional experience across one or more EBS tracks.

Team & Management Responsibilities

  • Lead and manage an international team of 4 technical/functional EBS resources, spanning multiple regions and time zones
  • Manage workload, priorities, and resource planning across the team, accounting for time zone coverage and handoffs
  • Provide technical guidance, mentoring, and career development for all 4 direct reports
  • Review and approve technical and functional deliverables produced by the team
  • Ensure consistent working practices and knowledge-sharing across a geographically distributed team

 

Requirements

Priority Requirements – Technical

  • Senior/expert knowledge of Oracle Forms and Reports 12c (updated from 10g/11g – this environment runs EBS R12.2.11, which bundles Forms/Reports 12c, not 10g/11g)
  • Senior/expert knowledge of Oracle EBS 11i, R12, and R12.2
  • Senior/expert knowledge of Oracle Database 11g through 19c (updated from 9i-12c – this environment is on Database 19c with a 2-node RAC configuration)
  • Ability to reverse-engineer code and processes that are not well documented
  • Expert PL/SQL programmatic capability, including APIs, interfaces, and application extensions
  • Partial ownership of Oracle Configurator support – new item setup, pricing/quoting configuration, and Configurator extensions (Java-based customizations)
  • Knowledge of implementation/upgrade methodologies
  • Knowledge of Oracle Analytics Cloud (OAC) and similar BI toolsets (updated from OBIEE – this environment uses OAC)
  • Knowledge of Oracle Integration Cloud (OIC) (updated from SOA/BAM – this environment's integration layer runs on OIC)
  • Excellent communication skills
  • Solid and proven interpersonal/team demeanor
  • Bonus: functional experience

Priority Requirements – Functional

  • Oracle EBS functional implementation experience – senior level, with at least 5+ implementations
  • Expertise in at least 2 of the following tracks: Financials, Supply Chain, Distribution, CRM, Manufacturing (HRMS de-prioritized – see note below)
  • Demonstrated experience as a senior resource assisting in the definition of systems strategy, gathering and documenting business requirements, leading fit-gap analysis, as-is/to-be business process design, conference room pilots (CRPs), functional configuration, testing, and client user training
  • Familiar with implementation/upgrade methodologies
  • Clear communication skills
  • Solid and proven interpersonal skills

Secondary Requirements

  • Understanding of Oracle Hyperion EPM data and technical structure (confirmed relevant – see note below)
  • Database knowledge and/or capability
  • Good understanding of Oracle Edge applications and basic technical skills
  • Project management skills and experience
  • Objective-oriented, driver, performance-oriented, problem solver

 

Benefits

You've learned about what you'll be doing, here are some of the benefits you'll be getting when you join Calabrio:

  • Global team recognized for their passion and innovation
  • Innovative product culture and project exposure
  • Training and development from industry-leading experts
  • Cutting edge benefit programs that include: 401(k) with company matching; medical, dental, and vision insurance; disability and life insurance; flexible PTO; paid holidays and parental leave; tuition reimbursement and more
  • We offer market competitive pay and benefits based upon the candidate’s skills, experience, and qualifications. Base salary will be starting at $120,000.

Calabrio People are: Open, Clear, Ambitious, Accountable, Collaborative, Consistent

What we value most…workplace diversity and ensuring an environment of mutual respect.  We believe that diversity and inclusion are critical to our success, and we are proud to be an equal opportunity employer. Our commitment is to continue to keep our people healthy, focused, and inspire creativity.  Our team members are offered comprehensive benefits for various life circumstances and needs, great opportunities for career development, and a balanced work-life to achieve personal and professional success (all benefits are subject to eligibility requirements). As an Innovator with Purpose, you’ll feel motivated and genuinely excited to come to work!

Calabrio celebrates and fosters a culture that thrives on diversity. We are an Equal Opportunity Employer that prohibits discrimination and harassment of any kind. We provide employees with a work environment free of discrimination and harassment. All employment decisions at Calabrio are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, parental status, or any other status protected by the laws or regulations in the locations where we operate. We celebrate the >40 nationalities of team members that contribute to our success.

We recognize diversity comes in many forms, to foster an inclusive hiring experience any applicants who qualify under the Americans with Disabilities Act, as amended, or applicable state law, who are unable to comply with Calabrio’s application process due to their disability may be eligible for a reasonable accommodation. Request for accommodation in the application process can be made by emailing [email protected]. An applicant requesting accommodation may be required to provide support for the requested accommodation. Calabrio will only share information concerning an applicant’s requested accommodation with those individuals who have a specific need to know such information.

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About Calabrio

Calabrio People are: Open, Clear, Ambitious, Accountable, Collaborative, Consistent

What we value most…workplace diversity and ensuring an environment of mutual respect. We believe that diversity and inclusion are critical to our success, and we are proud to be an equal opportunity employer. Our commitment is to continue to keep our people healthy, focused, and inspire creativity. Our team members are offered comprehensive benefits for various life circumstances and needs, great opportunities for career development, and a balanced work-life to achieve personal and professional success (all benefits are subject to eligibility requirements). As an Innovator with Purpose, you’ll feel motivated and truly excited to come to work!

About Calabrio:

Calabrio is the customer experience intelligence company that empowers organizations to enrich human interactions. The scalability of our cloud platform and our AI-driven analytics tools make it easy for contact centers to uncover customer sentiment and share compelling insights with other parts of the organization. Our solutions are built on an intuitive, web-based architecture that positions and accelerates the contact center as an epicenter for customer insight.

Awards & Accolades:

Calabrio has 300 Global Partners, more than 2.25 million agents, and over 7,000 customers worldwide. We’ve been doing this for more than two decades and have been recognized by leading independent third parties such as Gartner, Forrester, and G2 Crowd as a leader and visionary. Thanks to the hard work and dedication of every Calabrio team member, we have been recognized by the Star Tribune Top Workplace for 8 years in a row, #20 on the 2020 Fast 50 list, named one of BC’s Top Employers for 2021, and recognized as a top 50 fast-growth company by Minneapolis/St Paul Business Journal.

Calabrio celebrates and fosters a culture that thrives on diversity. We are an Equal Opportunity Employer that prohibits discrimination and harassment of any kind. We provide employees with a work environment free of discrimination and harassment. All employment decisions at Calabrio are based on business needs, job requirements, and individual qualifications without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, parental status, or any other status protected by the laws and regulations in the locations where we operate. We celebrate the >40 nationalities of our team members that contribute to our success!

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