Are you driven by innovation and looking to thrive in a fast-paced, growing environment? Join us at Calabrio-Verint and be part of our dynamic team! Help us in reshaping the landscape of customer experience – where every interaction becomes an opportunity, and every insight drives meaningful change.

Calabrio-Verint are he trailblazers in customer experience intelligence! Revolutionizing the way organizations connect with their customers, we empower businesses to elevate every interaction to new heights. Our cutting-edge cloud platform, coupled with AI-driven analytics tools, unlocks the true essence of customer sentiment, turning data into actionable insights with lightning speed.

As a Principal Database Engineer you are responsible for designing, implementing, maintaining, and optimizing database systems to ensure secure, reliable, and efficient management of organizational data. Beyond day-to-day database ownership, you serve as the connective tissue for how data is structured across our products — holding deep domain and data-model expertise that enables cross-product data mapping and integration. In your role, you support business operations by delivering high-performing, enterprise-scale database solutions and ensuring data availability, integrity, and security. 

**Candidate must be located in Stockholm, Sweden.**

What You'll be doing:

• Own and maintain deep expertise in the organization's domain model — designing database structures, schemas, tables, indexes, and data models that reflect how data is structured and related across products. 

• Develop and optimize queries, stored procedures, and database processes to improve system performance and efficiency. 

• Map and reconcile data models across products to enable cross-sell initiatives and other data-integration efforts, acting as the go-to technical authority for adjacent teams on how data connects across the platform. 

• Monitor database health, troubleshoot issues, and implement performance tuning and capacity planning activities to meet the scale and performance demands of large enterprise customers. 

• Implement and maintain database security controls, including user access management, encryption, and compliance requirements. 

• Support reporting, analytics, and business intelligence needs through data extraction and database solutions. 

• Collaborate with application developers, data teams, and infrastructure teams to integrate and support enterprise systems. 

• Maintain database documentation, standards, and operational procedures. 

• Evaluate and adopt emerging technologies and best practices to improve scalability, reliability, and performance. 

• Set database standards and best practices across teams, and act as the senior technical point of contact for data-integration questions from product, engineering, and adjacent teams. 

Requirements

• 10+ years of professional experience with strong knowledge of SQL and database platforms such as Oracle, PostgreSQL, SQL Server, or MySQL. Experience with relational and NoSQL databases. 

• Understanding of data modelling, indexing, query optimization, and database architecture. 

• Programming and automation skills using languages such as Python, Java, or C#. 

• Expertise in database security, backup and recovery, and performance management. 

• Strong analytical, problem-solving, and collaboration skills. 

• Experience mapping and integrating data models across multiple products or systems, and supporting database performance at enterprise scale. 

Benefits

Calabrio People are: Open, Clear, Ambitious, Accountable, Collaborative, Consistent 

What we value most…workplace diversity and ensuring an environment of mutual respect.  We believe that diversity and inclusion are critical to our success, and we are proud to be an equal opportunity employer. Our commitment is to continue to keep our people healthy, focused, and inspire creativity.  Our team members are offered comprehensive benefits for various life circumstances and needs, great opportunities for career development, and a balanced work-life to achieve personal and professional success (all benefits are subject to eligibility requirements). As an Innovator with Purpose, you’ll feel motivated and genuinely excited to come to work! 

Calabrio celebrates and fosters a culture that thrives on diversity. We are an Equal Opportunity Employer that prohibits discrimination and harassment of any kind. We provide employees with a work environment free of discrimination and harassment. All employment decisions at Calabrio are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, parental status, or any other status protected by the laws or regulations in the locations where we operate. We celebrate the >40 nationalities of team members that contribute to our success. 

We recognize diversity comes in many forms, to foster an inclusive hiring experience any applicants who qualify under the Americans with Disabilities Act, as amended, or applicable state law, who are unable to comply with Calabrio’s application process due to their disability may be eligible for a reasonable accommodation. Request for accommodation in the application process can be made by emailing [email protected]. An applicant requesting accommodation may be required to provide support for the requested accommodation. Calabrio will only share information concerning an applicant’s requested accommodation with those individuals who have a specific need to know such information. 

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