About M&G India

We are M&G India, the strategic innovation and digital hub for M&G. Established in 2003, we have offices in Mumbai and Pune.

Our teams work closely with colleagues across the Group worldwide to drive transformation, build digital capability, and support sustainable growth. By leveraging technology, AI, automation, and process excellence, we bring new ways of thinking to improve outcomes for both customers and colleagues.

Grounded in a vibrant culture with strong foundations, we are central to how M&G is transforming as a business.

About M&G

Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.

Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.

Through telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

Work collaboratively with other Identity functions, as well as the wider Enterprise Security and M&G Plc organisation, to ensure the secure and stable delivery and operation of Identity and logical access controls. 

Ensure quality MI is produced to highlight progress, issues, trends etc and feedback to any drops in Service to the local Identity Controls and Assurance AVP

#REF!

Oversight of the IDAM mailboxes ensuring they are managed and queries are answered in a timely manner.

Identify any gaps in processes and drive through changes to make the controls more effective. Always look for improvements within processes and controls and have continuous improvements plans.

Proactively manage all stakeholder expectations through either effective resolution of or updating on progress of their outstanding queries.

Owning current and new process documents and updating the documents as required

Train new team members following a training plan around the different processes.  Share knowledge with other areas of the business as and when required.

 Provide advice for the on boarding of new applications and maintenance of existing roles to ensure that they are correctly classified, tagged, and have appropriate security controls in place.

Involvement in any SailPoint improvement work requiring input from the ICA team.

Train new team members following a training plan around the different processes.  Share knowledge with other areas of the business as and when required.

·       Provide advice for the on boarding of new applications and maintenance of existing roles to ensure that they are correctly classified, tagged, and have appropriate security controls in place.

Involvement in any SailPoint improvement work requiring input from the ICA team.

We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.