Jobs Companies Datamark, Inc. Mail Room Associate

About this Mail Room Associate role at Datamark, Inc.

Datamark, Inc. · Onsite · El Paso, Texas, United States

Join the DATAMARK, Inc. Team as a Mail Associate!

At DATAMARK, Inc., you will experience a dynamic and inclusive company culture that emphasizes collaboration, innovation and professional development. Our team is supportive, engaged and enjoys working together to achieve shared goals. We offer exceptional benefits and are committed to promoting your well-being both in and out of the workplace. Join DATAMARK as a Mail Associate and contribute your expertise in a role where your impact truly matters!

As a Mail Associate, you support our client by receiving and processing physical mail in a secure, highly process-driven environment. This role focuses on accuracy, confidentiality, and individual contribution, while working as part of a mid-sized, friendly team. The work is structured and predictable, with a moderate pace and opportunities to learn multiple roles through cross-training. Accuracy, organization, and confidentiality are critical in this role.

In this position, you will be cross-trained to handle a variety of mail room tasks including:

  • Receive incoming mail deliveries, sort and count mail pieces, shred materials per process requirements, able to lift trays and boxes of mail
  • Open mail using a slicer machine, prep documents for scanning
  • Operate and monitor scanner equipment and use computer software to track and release completed files
  • Review scanned documents for quality control and perform some manual data entry as needed

Requirements

  • High School Diploma or equivalent
  • Experience in a mail room or similar role
  • Strong attention to detail and accuracy
  • Proficient computer skills
  • Ability to handle confidential information with discretion
  • A positive attitude and the ability to work well in a team setting

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Short Term & Long Term Disability
  • Training & Development
  • $10 per hour + performance-based production bonus
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About Datamark, Inc.

DATAMARK, Inc. is a prominent Contact Center and Business Process Outsourcing (BPO) company based in El Paso, Texas, established in 1989. It serves Fortune 500 companies and major enterprises, operating across the U.S., Mexico, and India. Our services include omnichannel, multilingual contact center solutions, dynamic BPO, and digital mailroom solutions, all enhanced with Robotic Process Automation (RPA) and Artificial Intelligence (AI). Datamark prioritizes driving value and business growth for our clients, ensuring exceptional interactions through our customer experience ecosystem. Guided by Lean Six Sigma methodologies, we collaborate with clients for process enhancement, aiming for operational excellence and lasting partnerships. Datamark, emphasizes innovation, reliability, and a forward-looking approach to outsourcing.

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