About this Laundry Valet Attendant role at Four Seasons
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Why us? Why here? Why now? Working at the Four Seasons Resort The Biltmore in Santa Barbara offers more than just a career—it’s a chance to thrive in one of the world’s most idyllic settings. From the moment you arrive, the resort feels like a peaceful escape, surrounded by lush gardens and ocean breezes that make every day feel special. You’ll be part of a team that crafts unique spaces, where Spanish coastal elegance meets modern design, creating an environment that’s both vibrant and welcoming. Whether you live in Santa Barbara, Ventura, Goleta, Ojai, or Santa Ynez, you’ll enjoy the Mediterranean climate, easy access to world-class beaches, and proximity to renowned wine country for days-off escapes. The sense of community runs deep, and working here means becoming part of something timeless, where the resort’s storied past blends seamlessly with today's luxury. Whether you're sharing the resort’s beauty with guests or simply taking in the sunset on your way home, every moment here is unforgettable.We are looking for a talented Laundry Valet Attendant to join our team and significantly contribute to reopen our newly remodeled resort in the American Riviera, Santa Barbara!
About the role
As a Laundry Valet Attendant, you will support the day-to-day operation of the Laundry and Valet department, ensuring guest clothing and employee uniforms are processed, finished, and presented to the highest standards. You will be responsible for handling garments with care and precision while delivering the seamless service and attention to detail for which Four Seasons is renowned.
What you will do
- Responded to guest requests for laundry, dry cleaning, and pressing services, coordinating garment pick-up, documenting service details, and ensuring timely delivery.
- Inspected, tagged, and tracked guest garments to maintain accurate identification and prevent loss or misplacement throughout the cleaning process.
- Evaluated clothing care requirements and determined appropriate treatment methods, including washing, dry cleaning, pressing, stain removal, and minor repairs.
- Processed guest garments using industry-approved equipment, chemicals, and temperature settings while adhering to fabric care specifications.
- Folded, packaged, or hung completed garments according to guest preferences and Four Seasons service standards.
- Processed employee uniforms, ensuring proper cleaning, organization, and distribution to the Housekeeping department.
- Operated and maintained laundry and dry-cleaning equipment, including washers, dryers, pressing machines, steam tunnels, and irons, while following all safety procedures.
- Conducted routine equipment inspections and promptly reported maintenance concerns or operational deficiencies to management.
- Delivered exceptional guest service by maintaining professional communication, anticipating guest needs, and resolving service requests efficiently.
- Complied with Four Seasons standards, Sequence of Service procedures, and departmental quality expectations to ensure a luxury guest experience.
- Support Monthly Linen and Uniform inventories
- Support Laundry operations as needed
What you bring
- Excellent communication skills
- Work a full shift standing
- Ability to read and write in English
- Knowledge of commercial laundry
- Knowledge of Dry Clean and pressing/steaming of different type of garments and fabrics materials
- Minimum of 6 months experience in a similar role or Dry-Cleaning experience
- A high school degree or equivalent experience required.
What we offer
- Hourly Rate: $22.28
- Dynamic Employee Culture where you are encouraged to be your true self!
- Inclusive and diverse employee engagement events all year-round
- Competitive benefits (Medical, Dental, Vision, Employee Assistance Program, and 401k Retirement Plan) as well as Vacation & Holiday Pay
- Sick Pay, Disability Coverage and Life Insurance
- Exclusive discount and travel programs with Four Seasons Hotels and Resorts around the world
- Complimentary Employee Meals
- Comprehensive learning and development programs to help you elevate your craft.
- And so much more!
Schedule & Location:
- Full-time position based in Santa Barbara
- A successful candidate will have a flexible schedule, ability to work morning, afternoon or evening shifts, weekends and holidays
