About this Key Account Manager - Mumbai role at Danaher
Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At Cytiva, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.
You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.
Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.
At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. Take your next step to an altogether life-changing career.
Learn about the Danaher Business System which makes everything possible.
The Key Account Manager is responsible for will manage and grow relationships with strategic customers in the bioprocessing and life sciences sectors. You will be responsible for driving business growth, managing account relationships, and positioning Cytiva’s innovative solutions to meet customer needs.
This position reports to the Strategic Accounts Manager and is part of the BioProcess Commercial Organization located in Mumbai and will be working remotely to cover the assigned customers. At Cytiva, our vision is, to advance future therapeutics from discovery to delivery.
What You Will Do:
- Account Growth & Market Share: Drive market share growth through effective territory planning, account management, and value-based selling. Achieve sales targets and contribute to the broader company goals by promoting Cytiva’s portfolio of bioprocess and life sciences solutions. Drive the identification and generation of demand for new technologies, products, and services within assigned accounts. Focus on expanding Cytiva’s footprint in both existing and new customer organizations.
- Customer Engagement: Actively engage with customers to understand their research and bioprocessing needs, challenges, and business goals. Leverage Cytiva’s product offerings to deliver tailored solutions that exceed customer expectations and accelerate discovery and production processes. Lead negotiations for pricing, contracts, and agreements with key accounts, ensuring both customer satisfaction and Cytiva’s business objectives are met.
- Solution Development: Collaborate with technical specialists and cross-functional teams to understand customer workflows, identifying opportunities to develop and support solutions that address customer needs while leveraging the full breadth of Cytiva’s portfolio.
- Account Relationship Management: Build and manage relationships with decision-makers at various levels within customer organizations. Drive customer satisfaction through regular engagement, understanding their strategic goals, and positioning Cytiva as a trusted partner.
- Sales Forecasting & Reporting: Utilize CRM tools (Salesforce.com) to manage customer insights, accurately forecast sales, track performance, and identify areas for improvement. Maintain a clear view of the sales funnel and report on account status and growth opportunities
Who You Are:
- Educational Background: Bachelor's degree or higher in Life Sciences, Business, or a related field, or equivalent industry experience.
- Experience: A minimum of 8 years of sales experience in the life sciences, bioprocessing, or related industry. Proven ability to manage complex accounts and drive business growth in a B2B sales environment.
- Customer-Focused: Demonstrated ability to build strong relationships with both customers and internal teams, engaging in consultative sales and creating customized solutions that meet customer needs.
- Sales Expertise: Ability to manage and close sales cycles, forecast accurately, and achieve sales targets. Experience in leveraging CRM tools (Salesforce.com) for customer relationship management and sales forecasting is a plus.
- Communication & Presentation Skills: Excellent verbal and written communication skills in English. Strong technical presentation skills, with the ability to articulate complex product details in a customer-friendly manner.
Cytiva, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.
At Cytiva we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Cytiva can provide.
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit www.danaher.com.
