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About this Jr TMS Operations Analyst role at UPS

UPS · Onsite · IN - BANGALORE SCS OFFICE -- NEW (INBRU)

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Job Description:

Job Summary

This position demonstrates responsibility for managing customs clearance activities, including documentation review, BCI issuance, post-entry audits, client and broker coordination, compliance monitoring, and mailbox management to ensure timely, accurate, and compliant shipment processing.

Responsibilities:
  • Customs Documentation Review: Review and validate customs documentation to ensure accuracy, completeness, and compliance with country-specific import and export regulations.
  • Broker Clearance Instruction (BCI) Issuance: Prepare and issue Broker Clearance Instructions (BCIs), providing customs brokers with accurate shipment details and clearance requirements to support timely processing.
  • Post-Entry Audit Activities: Conduct post-entry audits to verify customs declarations, identify discrepancies, ensure regulatory compliance, and support corrective actions when required.
  • Client and Broker Management: Coordinate with clients and customs brokers to resolve shipment-related issues, provide operational updates, and ensure smooth customs clearance activities.
  • Email Handling and Mailbox Management: Manage shared mailboxes, prioritize requests, respond to stakeholder inquiries, and ensure timely follow-up on customs clearance and operational activities.
  • Prepares reports/presentations and analysis using various software packages and databases.
  • Requires a weekend work schedule on a department rotation basis and holiday schedule based on the needs of the operation and account requirements.


Qualifications:

  • High school diploma, GED, or international equivalent
  • Minimum of 0- 2 years' experience working for a Customs Broker
  • Strong attention to detail and analytical skills.
  • Excellent written and verbal communication.
  • Knowledge of EMEA customs documentation and brokerage processes preferable
  • Ability to manage multiple priorities in a fast-paced environment.
  • Customer service and stakeholder management skills.
  • Proficiency in email management systems and Microsoft Office applications.
  • Problem-solving and decision-making capabilities.

​


Employee Type:
 

Permanent


UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

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About UPS

In 1907, two teenage entrepreneurs in a Seattle basement started with a $100 loan and created what would become the world’s largest package delivery service. Today, operating in more than 220 countries and territories, UPS is committed to moving our world forward by delivering what matters. UPS and its more than 500,000 UPSers around the globe are a transportation and logistics leader, offering innovative solutions to customers, big and small. UPS understands and appreciates its responsibility to help build safe, stronger and more resilient communities founded on justice and economic opportunity for all, supported by a healthy, sustainable global environment.

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