IT Internal Audit Manager

1. General Information

• Job Title: IT Internal Audit Manager
• Department / Function: Internal Audit (Central Function)
• Reporting Line: Internal Audit Director
• Location: Any
• Employment Type: Full-time, Permanent employment contract
• Leadership Responsibility: No

2. Job Purpose

The IT Internal Audit Manager is responsible for leading and supervising technology-focused Internal Audit assurance and advisory engagements covering information technology, cybersecurity, data governance, digital transformation, operational resilience, and technology-enabled business processes. The role contributes to protecting and enhancing organizational value through independent assessment of:

• IT governance
• Information security
• Cybersecurity controls
• IT operations
• Technology risk management
• Data integrity
• Digital transformation initiatives
• IT-enabled internal controls.

The role operates in alignment with:

• IIA Global Internal Audit Standards (2024)
• Internal Audit methodology
• Technology risk frameworks
• Applicable regulatory and supervisory requirements
• Organizational governance expectations.

The IT Internal Audit Manager acts as a technical audit lead responsible for:

• Managing complex IT audit engagements
• Supporting technology-enabled auditing practices
• Promoting data analytics and audit innovation
• Supervising IT auditors and audit teams
• Supporting integrated assurance and digital risk oversight.

3. Key Responsibilities / Core Tasks

3.1 IT Audit Engagement Management

• Lead and manage IT-focused assurance and advisory engagements from planning through reporting and follow-up
• Perform technology risk assessments and develop audit scopes, objectives, testing strategies, and engagement plans aligned with organizational technology risks
• Supervise engagement teams and allocate resources effectively to ensure timely and high-quality delivery
• Ensure IT audit engagements comply with:

o Internal Audit methodology

o IIA Standards

o QAIP requirements

o Technology audit best practices

• Monitor engagement progress, resource utilization, quality standards, and timelines.

3.2 Technology Assurance & Risk Assessments

• Lead and supervise audits covering:

o IT governance

o IT General Controls (ITGCs)

o Cybersecurity

o Identity & Access Management (IAM)

o Change management

o Cloud services

o Infrastructure and operations

o Data governance and data integrity

o ERP and core business systems

o Digital transformation programs

o Third-party technology risks

o Operational resilience and disaster recovery

o AI and emerging technology risks.

• Assess design and operating effectiveness of technology-related controls and identify control weaknesses, vulnerabilities, and governance gaps
• Evaluate adequacy of:

o Cybersecurity frameworks

o Monitoring processes

o Incident response capabilities

o Recovery planning

o Technology risk management governance

• Evaluate technology risks associated with:

o Outsourcing

o Cloud computing

o Data privacy

o Automation

o Emerging technologies.

3.3 Reporting & Stakeholder Communication

• Draft and review clear, concise, and risk-focused IT audit reports and stakeholder communications
• Present audit observations, recommendations, and technical risk implications to management and Internal Audit leadership
• Communicate complex technology risks to non-technical stakeholders clearly and effectively
• Facilitate meetings, walkthroughs, risk discussions, and remediation reviews with business and technology stakeholders
• Escalate significant technology risks, cybersecurity concerns, or control weaknesses appropriately.

3.4 Audit Methodology, Data Analytics & Technology Innovation

• Promote effective use of:

o Data analytics

o Continuous auditing

o Automated control testing

o AI-enabled auditing techniques

o Technology-enabled assurance approaches

• Utilize audit management tools and data analytics platforms effectively (e.g., Optro, TeamMate+, Power BI, analytics tools)
• Support development and enhancement of IT audit methodologies, testing approaches, and technical audit procedures
• Identify opportunities to modernize Internal Audit practices through automation, analytics, and emerging technologies
• Contribute to continuous improvement initiatives related to IT audit quality, efficiency, and innovation.

3.5 Quality Assurance & Improvement Program (QAIP)

• Ensure IT audit engagements conform with:

o IIA Standards

o Internal Audit methodology

o QAIP expectations

o Technology audit quality requirements

• Perform engagement-level quality reviews of workpapers, evidence, testing approaches, and reports
• Support QAIP activities including:

o Ongoing monitoring

o Internal assessments

o Methodology reviews

o Improvement initiatives

o External Quality Assessment preparation activities

• Promote consistency, quality, and continuous improvement across IT audit activities.

3.6 Leadership, Coaching & Capability Development

• Supervise and coach IT auditors, auditors, and engagement team members during audit activities
• Provide technical guidance and mentorship regarding:

o IT risks

o Cybersecurity

o Data analytics

o Technology controls

o Audit methodologies

• Promote continuous learning, innovation, and technical competency development within the Internal Audit function
• Contribute to onboarding, performance feedback, and capability development activities
• Promote professionalism, collaboration, accountability, and ethical conduct across engagement teams.

3.7 Integrated & Coordinated Assurance

• Coordinate with: o Information Security o Risk Management o Compliance o Data Governance o Privacy o External Audit o Technology leadership teams o Other assurance providers to strengthen integrated assurance and technology risk oversight
• Support development of assurance mapping and coordinated assurance activities related to technology and cybersecurity risks
• Identify opportunities to reduce assurance duplication and improve organizational risk coverage.

4. Accountabilities & Decision-Making Authority

• Delivery of high-quality IT audit engagements within agreed scope, timelines, and quality standards
• Conformance of IT audit work with the IIA Global Internal Audit Standards and Internal Audit methodology
• Accuracy, clarity, and credibility of IT audit findings and reports
• Effective supervision and performance feedback for assigned audit team members
• Authority to escalate significant IT risk issues, control weaknesses, or audit quality concerns to senior Internal Audit leadership

5. Competences & Powers

• Unrestricted access to IT-related systems, data, documentation, and personnel relevant to audit scope
• Authority to define and adjust IT audit scope and procedures based on risk
• Authority to challenge IT governance, security controls, and risk management practices
• Authority to recommend the use of specialized or co-sourced IT audit resources where justified

6. Skills, Knowledge & Experience Education

• Master’s degree in Computer Science, Information Systems, IT Audit, or a related field Professional Experience
• Typically 8+ years of experience in IT audit, IT risk management, or information security
• Proven track record of leading complex IT audit engagements
• Experience in the insurance or financial services sector preferred Technical / Professional Knowledge Strong knowledge of: IT General Controls (ITGCs) • Cybersecurity frameworks • IT governance frameworks • Data governance • Cloud computing risks • Identity & Access Management (IAM) • Change and release management • Technology operations and resilience • Risk assessment methodologies • Internal Audit methodologies.
• Working knowledge of: • AI and emerging technologies • Data analytics and visualization • Operational resilience • Third-party technology risk • Data privacy and regulatory requirements • Continuous auditing techniques.
• Experience applying: • Data analytics • Technology-enabled auditing • Automated control testing • Audit management systems and workflow tools. Certifications • One or more relevant certifications strongly preferred (e.g. CISA, CISM, CISSP, CRISC)

7. Soft Skills, Behavioural & Values-Based Competencies

The role is expected to actively demonstrate and promote the MS&AD values framework:

• Customer Focus Provides practical, business-relevant, technology risk assurance insights Integrity Demonstrates objectivity, ethics, professionalism, transparency, and professional skepticism
• Teamwork • Promotes collaboration, inclusion, knowledge sharing, and effective cross functional coordination Innovation • Encourages continuous improvement, audit modernization, and adoption of emerging technologies
• Professionalism • Demonstrates accountability, technical excellence, and commitment to high-quality outcomes.

Additional competencies:

• Analytical and critical thinking
• Leadership and engagement supervision capability
• Strong Communication and presentation skills
• Ability to communicate technical risks to non-technical audiences
• Negotiation and conflict management
• Professional skepticism and sound judgment
• Stakeholder management capability
• Adaptability and resilience. 8. Tools & Systems
• Audit management systems (e.g., Optro, TeamMate+)
• Data analytics and visualization tools (e.g., Power BI, Tableau, ACL, IDEA)
• Cybersecurity and monitoring tools
• GRC platforms
• Cloud and infrastructure management environments
• M365 / Microsoft Office tools
• Continuous auditing and automation tools.

9. Collaboration & Key Stakeholders Internal Stakeholders

• Head and Deputy Head of Internal Audit
• Senior Internal Audit Managers and audit teams
• IT leadership and technology functions
• Risk Management, Compliance, Legal, Finance
• Business and operational management External Stakeholders
• Regulators and supervisory authorities (as applicable)
• External auditors
• Co-sourcing and specialist IT audit providers

10. Working Conditions

• Occasional domestic and international travel may be required
• Hybrid or flexible working arrangements subject to organizational policy
• High degree of confidentiality and professional discretion required
• Frequent interaction with technology leadership, management, and assurance functions
• Responsibility for managing complex and sensitive technology-related audit matters.

11. Compliance & Professional Standards

The role operates in full compliance with:

• IIA Global Internal Audit Standards (2024)
• IIA Code of Ethics
• Applicable laws, regulations, and supervisory requirements
• Internal Audit methodology, policies, and governance frameworks