Job Description:

Job Title: International Shipping Coordinator

Reports to: Warehouse Manager

Exempt Status: Non-Exempt

Full Time / Part Time: Full Time

Location: Tucker, GA

Company Overview:

ITW Pro Brands is a manufacturer of lubricants, cleaning chemicals, and corrosion preventatives formulated to maximize equipment productivity and product quality for customers. We go to market through B2B with a focus on the automotive, aviation, fabricated metal, food processing and machinery manufacturing market segments. Offering a brand portfolio that is well recognized within these industrial channels, our premium products address customer pain points and our direct sales team provide expert value-added consulting at the customer level. ITW Pro Brands has 250 employees and 4 manufacturing facilities in: Olathe, KS, Tucker, GA, Easton, MD, and DeWitt, IA.

Our Values:

• Simplicity: focusing on the essential core of each business opportunity, guided by the “80/20” rule to streamline processes, systems and structures.
• Shared risk: collaborating as a team, taking joint responsibility, and learning from trial and error to drive innovation.
• Integrity: honesty, transparency, and doing the right thing in all business dealings, regardless of brand and location.
• Respect: valuing diversity in cultural backgrounds and fostering an open environment where innovation can thrive.
• Trust: relying on employees to uphold the highest professional standards and act in the company’s best interests.

What we offer:  ITW’s benefits package is designed to provide comprehensive support for physical, mental, and financial well-being including: healthcare, retirement planning, paid leave, wellness programs, and opportunities for charitable involvement.

Position Summary:
The International Shipping Coordinator supports daily shipping office operations by preparing orders and documentation, scheduling carriers and pickups, and coordinating domestic and international shipments, including hazardous materials. This position maintains accurate shipping records, monitors shipment status, resolves shipping issues, and collaborates with Customer Service and Operations to support timely, accurate deliveries.

Core Responsibilities:

•  Prepare and process domestic and international shipping orders, including printing orders, scheduling trucks and carrier pickups, and selecting shipping methods and routes.

•  Coordinate domestic and export hazardous-material shipments; review applicable Safety Data Sheets (SDS) and shipping requirements.

•  Prepare, verify, scan, file, and maintain accurate shipping and export documentation, including Electronic Export Information (EEI) and Advanced Shipping Notices (ASN), as applicable.

•  Use shipping databases to compile routine and specialized reports and maintain shipping and warehouse activity logs.

•  Monitor shipments, track delayed or missing deliveries, troubleshoot shipping issues, and communicate status updates to internal partners and customers.

•  Coordinate with Customer Service, Warehouse, Operations, and other departments to meet shipment commitments and support customer satisfaction.

•  Prepare packages for shipment, including packing, sealing, labeling, and applying postage when needed.

•  Follow company procedures, shipping regulations, forklift safety requirements, and applicable environmental and hazardous-material safety practices.

•  Identify opportunities to improve shipping accuracy, timeliness, and office processes; organize and prioritize work in a fast-paced environment.

Qualifications / Requirements:

•  High school diploma or GED and one to two years of related shipping, warehouse, or logistics experience or training; equivalent combinations of education and experience considered.

•  Experience with domestic and international shipping documentation, freight scheduling, and shipment tracking preferred.

•  Knowledge of hazardous-material shipping procedures, SDS, and export documentation, including EEI and ASN, preferred.

•  Proficiency in Microsoft Office (Excel, Word, Outlook) and Windows-based shipping or reporting systems.

•  Forklift experience (stand-up or sit-down) required; ability to follow forklift safety guidelines.

•  Strong communication, customer service, problem-solving, organizational, and time-management skills.

•  Ability to work independently, make sound decisions, adapt to changing priorities, and collaborate across departments.

•  Ability to follow written and verbal instructions and work safely in a manufacturing/warehouse environment with potential exposure to heat, cold, and controlled chemicals.

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. 

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. 

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.