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What will you do

This role requires a strong foundation in compliance, book closure activities, reconciliations, and tax-related competencies. As a Manager, you will be responsible for the following:

Process Ownership & Delivery

• Own delivery of assigned indirect tax compliance processes (e.g. VAT/GST returns, reconciliations, reporting packs)
• Coordinate direct tax operational inputs (e.g. provision data, TP support schedules)
• Ensure all deliverables are completed accurately and on time
• Act as primary reviewer for outputs prepared by Assistant Managers and external providers

Controls & Compliance

• Execute and monitor key controls within assigned processes
• Ensure documentation supports audit requirements and internal policies
• Identify and escalate risks, discrepancies, or process failures
• Support audit queries and information requests

Vendor Coordination

• Work closely with outsourced providers to manage day-to-day delivery
• Track SLAs, follow up on delays, and resolve operational issues
• Review vendor outputs and ensure quality standards are met

Stakeholder Management

• Liaise with internal stakeholders to gather inputs, clarify requirements, and resolve issues
• Provide updates on process status, risks, and performance metrics
• Support cross-functional collaboration with finance and tax teams

Continuous Improvement

• Identify process inefficiencies and recommend improvements
• Support implementation of automation and standardisation initiatives
• Maintain up-to-date process documentation and SOPs

Team Support

• Supervise and guide Assistant Managers
• Provide technical and process-related support
• Assist in training and onboarding activities

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