About this Internal Medicine Physician role at Mass General Brigham
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
APPLY BY EMAIL ONLY - INSTRUCTIONS BELOWThe International Patient Services Division of MGB International seeks a full-time physician to join their practice.
Mass General Brigham (MGB) is one of the United States’ leading healthcare systems; it includes Massachusetts General and Brigham and Women’s Hospitals, both major teaching affiliates of Harvard Medical School. At MGB, our Harvard faculty deliver exceptional care with both passion and purpose.
The International Patient Center (IPC) serves thousands of patients each year from more than 120 countries and provides a complete service for patients visiting the hospital from countries outside of the United States. The IPC works to serve referring physicians, payors and internal clinical specialists as well as to support patients during the complete span of their care journey. The center staff includes physicians, administrators, multi-lingual patient liaisons and intake specialists all helping to coordinate the multiple components of each international patient’s visit to Boston for medical care.
Reports to: Medical Director, MGB International
Hours/FTE: Full-time position, 1.0 FTE, 8 sessions weekly
Location: Brigham and Women’s Hospital (BWH) and Massachusetts General Hospital (MGH)
Principal duties and responsibilities:
• Provides primary and focused care management to BWH and MGH international patients during their stay in Boston for specialty management of often complex conditions.
• Cares for a culturally diverse group of patients from around the world.
• Rounds on all international inpatients weekly at both BWH and MGH with a focus on care coordination with clinical teams and optimizing patient experience.
• Coordinates care between multiple specialties across MGB.
• Communicates regularly with patients’ referring physicians from their home country, embassy medical coordinators, and other third parties on the status of the patient’s treatment.
• Serves as a clinical resource for all IPC staff in the triaging of new cases, clinical questions, and ordering/documentation requests.
• Participates in QA/QI reviews of international patient cases.
• Conducts comprehensive “executive physical exams” for international patients according to pre-established guidelines.
• Travels to offsite meetings (domestic and international) with key stakeholders.
Qualifications
Qualifications:
Licensed and board-certified internal medicine physician in good standing with demonstrated customer service and team practice skills.
Minimum of 5 years of practice preferred.
Eligible for clinical privileges in internal medicine at both BWH and MGH.
Skills / Abilities / Competencies Required:
Proven clinical skills with experience in either or both primary care and hospital medicine.
Patient-centered approach to clinical care with additional focus on other key stakeholders: international referral sources and payers.
Proven customer service/excellent bedside manner.
Excellent oral and written communication skills.
Ability to work independently toward departmental and organizational goals.
Occasional travel may be required.
Proficiency in a second language preferred (Arabic, Spanish, Chinese).
Information Systems/Technology Skills: Proven competency in electronic medical records, desktop applications including CRM, e-mail, and telemedicine technology.
Safety/Compliance: Knowledge of all aspects of safety and ability to ensure a safe environment for patients and staff. Knowledgeable and compliant in all hospital, State, and Federal regulatory requirements, including hospital policy and procedures applicable to work performance.
Quality Assurance: Ability to effectively participate in efficient, patient-oriented day-to-day operations, follow and maintain policies and procedures, suggest changes, as necessary, and function as part of a medical team; respond to safety reports.
We offer:
Competitive salary and benefits.
State-of-the-art EMR and enterprise data warehousing.
World-class integrated specialty network.
Professional development programs.
Flexible working with limited weekend or night call responsibilities.
Salary Range: $280,000-$330,000
Additional Job Details (if applicable)
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EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
