Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Managed Services

Management Level

Senior Associate

Job Description & Summary

At PwC, our people in customer consulting specialise in providing consulting services focused on customer-related strategies and initiatives. These individuals analyse client needs, develop customer-centric solutions, and offer guidance and support to help clients enhance their customer experience and drive business growth.

As a customer consulting generalist at PwC, you will join other individuals who possess a broad range of skills and experience in customer consulting. You will analyse client needs, provide consulting services across different customer-related areas, and offer guidance and support to help clients develop and implement effective strategies to enhance their customer experience, drive business growth, and improve overall customer satisfaction.

*Why PWC

At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more 

about us

.

At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. "

Job Description & Summary 

A career within Data & Analytics Services will provide you with the opportunity to help our clients leverage transformation to enhance their customer experiences. 

 

*Responsibilities:  

Position Overview: Senior Data Science AI Engineer 

What You Will Do: 

• Lead the development of advanced machine learning (ML) and statistical models to solve complex healthcare problems. 

• Establish and promote best practices in modeling, experimentation, and analytical rigor. 

• Convert real-world healthcare challenges into scalable data science solutions. 

• Collaborate with global stakeholders to influence product and business strategy. 

• Mentor and enhance the technical capabilities of the data science team. 

• Keep up to date with the latest advances in ML and healthcare analytics. 

Who We Are Looking For: 

 

*Mandatory skill sets  

• 4+ years of experience in data science or a related quantitative field (e.g., Computer Science, Statistics, Mathematics). 

• Solid grounding in statistical modeling, machine learning, and complex problem-solving techniques. 

• Proven experience handling large, high-dimensional datasets and delivering clear, actionable insights. 

• Expertise with modern ML methods, including: 

• Transformers (e.g., NLP and representation learning) 

• Deep learning frameworks and architectures 

• Graph-based machine learning (such as Graph Neural Networks) 

• Familiarity with causal inference and decision-focused modeling is a plus. 

• Comfortable tackling ambiguous problems and pursuing impactful outcomes independently. 

• Excellent collaboration and communication skills for engaging with a range of stakeholders. 

• Experience deploying models into production environments. 

• Prior experience or domain knowledge in healthcare, particularly healthcare revenue cycle, is preferred. 

 

 

*Preferred skill sets  

Python, Machine learning , Deep learning  

Years of experience required  

8+ years 

 

*Education Qualification   

 Full time B. E  

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required: MBA (Master of Business Administration), Bachelor of Engineering

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Graphic Design

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, AI Fluency, AI-Human Collaboration, Analytical Thinking, Business Case Development, Business Development, Business Expansion, Business Model Development, Business Transformation, Channel Partner Management, Communication, Creativity, Customer Analysis, Customer Engagement, Customer Experience (CX) Strategy, Customer Insight, Customer Relationship Management, Customer Retention, Customer Service, Customer Strategy, Customer Success, Customer Transformation, Digital Tooling {+ 20 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

June 23, 2026