About this IC3 - SPEI Support Engineer role at Spin Careers

Spin Careers · Hybrid · México, México

Objective of the Role

As a mid-level SPEI Support Engineer, you are responsible for the reliability and performance of our core payment infrastructure. This is a hybrid role that combines traditional systems administration (RedHat/Windows), JBoss application server management, DevOps practices, and Project Management (PM) functions to track external vendors and ensure seamless real-time SPEI transaction delivery.

Main Responsibilities

SPEI Operations Management: Monitor and provide tier 2/3 support for the payment platform, specifically managing virtual machines (VMs) in RedHat and Windows Server environments.
Application server management: Maintain JBoss Application Servers to ensure the frictionless lifecycle of financial transfers.
Vendor management: Track vendor activities, manage deliverables, and ensure compliance with technical requirements.
DevOps & automation: Collaborate with the DevOps team to automate repetitive tasks and enhance observability tools, utilizing containers and scripting.
Troubleshooting: Identify root causes of failures in communication with Banco de México (Banxico) and connectivity providers.
Technical Liaison: Work closely with Product and Finance teams to implement regulatory changes or service improvements.
On-call Rotation: Participate in availability shifts to ensure the continuity of a 24/7 critical service.

Required Knowledge and Experience

Fintech/Banking Experience: At least 3-4 years of experience working with payment systems, ideally with SPEI protocols and regulations.

Tech Stack:

Solid knowledge of Linux and scripting (Bash, Python, or Go).
Cloud expertise (AWS/Azure) focused on platform services.
Hands-on experience with containers (Docker / Kubernetes).

- Observability: Proficiency with monitoring and logging tools (e.g., Datadog, New Relic, Grafana) for transaction tracing.

- Databases: Ability to perform complex SQL queries for auditing and resolving transactional discrepancies.

- Project Management: Ability to track vendor progress, manage project milestones, and ensure technical deliverables are met on time.

- Soft Skills: Ability to communicate effectively and an analytical mindset for solving complex technical problems.

En Spin estamos comprometidos con construir un lugar de trabajo diverso e inclusivo.

Creemos en la igualdad de oportunidades y promovemos un entorno libre de discriminación por motivos de raza, origen nacional, género, identidad de género, orientación sexual, discapacidad, edad o cualquier otra condición legalmente protegida.

Ready to apply to Spin Careers?

Apply to Spin Careers

About Spin Careers

Be you.
Spin the future.

Grow, take on challenges, and boost transformation while staying true to yourself.

We make life easier by reducing complexity and opening opportunities that move people forward. With solutions that are simple, accessible, and designed to give confidence and autonomy, every Spinner has the chance to grow while making a real impact. Join us as we become the most trusted and convenient way to solve everyday needs.

Find your spot

Why Spin?

Your experience here will be shaped by:

What drives us:
Making life easier.

We remove day-to-day barriers by ensuring seamless experiences for our customers and communities. We believe in technology as a tool to generate economic and social impact, and we work to ensure that every action we take has a positive outcome.

We don't create products, we create progress.

Explore the roles that connect with your journey.

We believe in opening doors and advancing progress for all people. Let's build a story together that we can be proud of.

Check out open roles

A value-based team

Our culture is marked by guiding principles that define how we behave, collaborate and move forward.

We are part of FEMSA

We are backed by an organization with history, strength and reputation. Working at Spin means being part of a company that operates with the highest standards and seeks to generate a positive impact in the communities where we are present.

Ir a FEMSA

Life at Spin

Life here is defined by growth, celebration, and belonging. Each Spinner brings unique passions, perspectives, and ways of working that shape the future we build together.

Check out open roles