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General Description:
The Human Resources Systems Business Analyst serves as a partner within Human Resources Systems and Business Intelligence, to improve business processes and maximize the effectiveness of HR technology solutions. The HR Business Analyst is responsible for gathering and documenting business requirements, analyzing current and future-state processes, coordinating and facilitating testing efforts, and tracking project deliverables to ensure successful and timely adoption of technology solutions. This role is a key facilitator between HR business stakeholders and the HR Systems and Business Intelligence teams, ensuring business problems and opportunities are clearly understood before solutions are developed. The role works closely with HR Systems and functional stakeholders to evaluate business needs, translate them into clear functional requirements, and validate that delivered solutions meet documented expectations.

Key Responsibilities and Essential Job Functions:

• Collaborate with stakeholders across departments, as appropriate, to identify business needs and opportunities for improvement in the HR technology stack.
• Lead requirements gathering sessions, stakeholder interviews, and working sessions to ensure initiatives address business requirements and deliver measurable value.
• Document business requirements, functional specifications, business rules, and process flows with full traceability throughout the project lifecycle.
• Evaluate current business processes and workflows to identify opportunities for optimization, efficiency, automation and/or enhanced service delivery.
• Identify risks, dependencies, and impacts associated with proposed changes, including conducting impact analysis to assess upstream and downstream effects.
• Facilitate stakeholder reviews and approval of requirements and solution designs.
• Conduct feasibility reviews and analysis to support decision-making and prioritization of initiatives.
• Oversee end-to-end (E2E) testing programs that validate business processes across functional areas, ensuring system quality, reliability, and readiness for deployment
• Support automated testing initiatives, partnering with HR Systems to expand testing efficiency and coverage.
• Ensure established E2E/UAT testing programs and protocols are executed comprehensively across all HR Systems
• Support HR technology projects from initiation through implementation and post-deployment support
• Facilitate knowledge transfer between business users and technical teams.
• Stay informed regarding HR technology trends, emerging technologies, and industry best practices.
• Expected to maintain a regular and predictable work schedule and full attention to and engagement in work activities on behalf of the firm during business hours unless otherwise approved or required by applicable law. 
• Special projects and duties as assigned. 

Required Qualifications & Education:

• Bachelor’s degree in business administration, Human Resources, Information Systems, Computer Science, or related field.
• 5+ years of business analysis, HRIS, project management, process improvement, or related experience.
• Experience gathering and documenting business and functional requirements.
• Experience supporting enterprise software implementations or enhancements.
• Experience working with cross-functional teams and business stakeholders.
• Experience in requirements gathering, documentation, and validation.
• Experience with process mapping tools and methodologies.
• Communicate effectively with technical and non-technical audiences, including HR leadership, IT, vendors, and business stakeholders.
• Excellent problem-solving and critical thinking skills
• Ability to engage with senior stakeholders to clarify business problems and shape effective solutions.
• Excellent documentation, presentation, and business process mapping/modeling skills.
• Ability to manage multiple priorities and competing deadlines.
• Demonstrated ability to build collaborative relationships across departments.
• Knowledge of enterprise HR system administration, configuration, and testing involving process automation and AI concepts within HR technology platforms.
• Ability to translate business requirements into technical solutions.
• Ability to manage multiple priorities, projects, and competing deadlines.
• Ability to handle highly sensitive data with confidentiality and integrity.
• Knowledge of Microsoft Office products.

Physical Requirements:

• Ability to sit or stand for extended periods of time.
• Moderate or advanced keyboard usage.

Benefits: Our goal is to promote a work environment in which individuals have access to the resources they need to be their best both professionally and personally, which includes resources that encourage individuals to focus on their health and well-being.

Below are the benefits we offer: comprehensive medical (PPO and HDHPs), dental and vision plans including coverage for domestic partners; life and AD&D insurance; short and long term disability insurance; tax-advantaged accounts for health care expenses, including FSAs and HSAs; FSAs for dependent care; health advocacy services; behavioral health and counseling resources for all family members; 401(k); profit sharing; backup dependent care; senior care planning support; resources for individuals with development disabilities and their caregivers; and paid holidays and other paid time off, including paid leave for new parents.

Holland & Knight is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth or related conditions, transgender status, and sexual orientation), national origin, age, disability, genetic information, veteran status or any other factor prohibited by law.

Applicants who are interested in applying for a position and require an accommodation during the process should contact [email protected].

Personal Information collected from applicants will be used for the purpose of processing the application throughout any recruitment or employment process, as well as inclusion in a personnel file. Categories of data collected may include name, address, phone numbers, email, Social Security Number, and signature. Holland & Knight may collect further information if you consent to a background check. This includes criminal background, employment, and certifications. Please visit Legal Information Portal for Holland & Knight LLP’s privacy policies.