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About this General Manager, Malaysia role at Johnson Controls

Johnson Controls · Onsite · Petaling Jaya-Selangor-Malaysia

Role Overview

As Country General Manager, you will translate regional priorities into a clear country strategy and deliver results across sales, operations, finance, and service execution. You will own the full P&L, build predictable performance, and lead a high-performing team that can scale the business, deepen customer relationships, and manage risk with discipline.


Key Responsibilities

  • Develop and execute country and regional strategies aligned with global corporate objectives.
  • Identify growth opportunities in ASEAN markets, expand market penetration, and adjust the business portfolio to strengthen performance.
  • Own the full country P&L, build financial predictability, and deliver orders, revenue, margin, and cost optimization targets.
  • Align sales, operations, and finance to ensure profitable execution, accurate forecasting, and strong cash and working capital discipline.
  • Oversee project delivery, service operations, and supply chain efficiency with clear KPI management for safety, quality, delivery, and cost.
  • Drive pipeline quality, conversion discipline, backlog visibility, and field productivity across lines of business.
  • Expand the customer base and strengthen relationships with key clients, partners, owners, contractors, consultants, and strategic accounts.
  • Lead people development across multiple countries, including coaching, succession planning, and building leadership capability.
  • Represent the company with external stakeholders, industry forums, government bodies, and headquarters leadership.
  • Ensure compliance with legal, regulatory, ethical, and company standards while proactively managing operational and financial risk.

 

How You Will Do It

  • Own outcomes with accountability, safety, and integrity by setting clear priorities, monitoring performance closely, and addressing issues before they affect customers or results.
  • Stay close to the work and focus on what matters by visiting customers and operations regularly, removing obstacles for teams, and making timely trade-off decisions across LOBs to maximize returns.
  • Improve every day through candor and problem-solving by using performance reviews, root-cause analysis, and practical action plans to raise productivity, margin, and delivery reliability.
  • Win as one team by aligning sales, service, finance, and operations around shared targets, trusting local expertise, and bringing diverse perspectives into key decisions.
  • Run a disciplined business cadence with clear targets, forecast reviews, and transparent reporting on orders, revenue, margin, cash, inventory, and project delivery.
  • Build predictable pipeline and conversion performance, then use that visibility to plan capacity, resources, and investment decisions.
  • Balance growth and control by scaling successful opportunities while maintaining compliance, customer satisfaction, and operational resilience.

Qualifications

  • Bachelor's degree in business, engineering, finance, or a related field.
  • Significant leadership experience in a country, regional, or multi-business environment with direct accountability for commercial and operational results.
  • Proven experience owning a full P&L and driving profitable growth through revenue, margin, and cost discipline.
  • Strong background in aligning sales, operations, and finance to deliver predictable execution.
  • Demonstrated ability to lead teams across multiple functions, develop talent, and build succession pipelines.
  • Experience managing business risk, including on-time service delivery, project execution, revenue collection, cash, and inventory.
  • Ability to work with senior internal and external stakeholders, including customers, partners, regulators, and headquarters teams.
  • Excellent communication, stakeholder management, and decision-making skills in a matrixed organization.
  • Fluent business English; additional ASEAN language capability is an advantage if relevant to the market.

 

Nice to Have

  • Experience leading businesses in building technologies, fire protection, life safety, HVAC, or related technical solutions.
  • Exposure to ASEAN markets or other multi-country environments.
  • MBA or equivalent advanced business qualification.
  • Experience in global matrix organizations and cross-border operating models.

Why Join Us

  • Lead a market-facing business with visible impact on customers, colleagues, and performance across the region.
  • Work with a global organization that values safety, collaboration, and practical execution.
  • Help shape growth, capability building, and succession planning for a high-performing local team.
  • Be part of a company committed to the Zero Harm safety policy and continuous improvement.
  • Contribute to a business that connects strategy with real operational outcomes.

 

If you are ready to lead with clarity, discipline, and ambition, we would love to hear from you.

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About Johnson Controls

Johnson Controls: Enhancing the Intelligence of Buildings Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intense

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