Jobs › Companies › SPS-North America › Facilities Associate

About this Facilities Associate role at SPS-North America

SPS-North America · Onsite · Philadelphia, Pennsylvania, United States

Job Overview

The Facility Associate supports the daily operations and maintenance of two buildings, ensuring that offices, common areas, meeting rooms, and event spaces are clean, organized, safe, and maintained to company standards. This role responds to facility requests, coordinates with internal teams and external vendors, manages supplies and deliveries, and assists with office setups, furniture moves, and special events.

Key Responsibilities

  • Respond promptly to facility requests and service tickets, escalating issues as needed.

  • Monitor building systems and report operational concerns to management or external vendors.

  • Maintain common areas, offices, break rooms, pantries, and guest spaces to established company standards.

  • Coordinate repairs, maintenance requests, and facility projects with internal departments and external vendors.

  • Replenish office supplies, pantry items, and facility materials; monitor inventory and coordinate stock replenishment.

  • Receive, organize, and distribute deliveries as needed.

  • Assist with procurement requests and the ordering of facility supplies and equipment.

  • Perform light facility tasks, including hanging pictures, changing light bulbs, and using basic tools.

  • Operate a vacuum and other light equipment as needed.

  • Assist with conference room setups, furniture moves, meeting preparations, and special events.

  • Prepare and restore event spaces in accordance with facility standards.

  • Support operational teams with facility-related logistics and other day-to-day workplace needs.

Qualifications and Requirements

  • Strong computer skills, organizational abilities, and attention to detail.

  • Good verbal and written communication skills, with the ability to work effectively with employees, management, and vendors.

  • Ability to prioritize requests, manage multiple tasks, and respond to changing operational needs.

  • Comfortable using basic tools and light equipment for routine facility tasks.

  • Ability to lift up to 50 pounds and stand or walk for extended periods.

  • Ability to work across and support two buildings.

Desired Skills

  • Strong customer service and problem-solving skills.

  • Reliable, proactive, and able to work independently while supporting a team.

  • Flexible and responsive to facility needs, meeting schedules, and special events.

Other Duties

This job description is not intended to contain a comprehensive listing of all activities, duties, or responsibilities required for the position. Responsibilities may change at any time based on client and business needs.

WHAT WE OFFER

  • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities.
  • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do.
  • We Recognize Talent: We offer a variety of recognition programs for all levels of employees.
  • Paid Time Off: Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the assigned account.  PTO allows employees to take approved time off for any reason.
  • Bonuses: Are available for employee and client referrals for current employees.
  • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking Pre-Tax Plans, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, and Entertainment Discounts.
    • Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.

About SPS

SPS is a global workplace solutions and business transformation company operating in more than 20 countries. Across North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings.

Our clients include leading organizations across banking, insurance, legal, higher education, professional services, and many Fortune 500 companies.


At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.

SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.

Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool.

To ensure a fair and authentic interview process, applicants may not use AI tools or any other form of real-time assistance during interviews. SPS team members may use transcription or note-taking technology solely to support accurate interview documentation. No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse Applicant Tracking System to facilitate application management and recruiting workflows. Human recruiters and hiring managers review applications and exercise independent judgment throughout the hiring process

SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.

To view our privacy policy, click on the link below: Data Privacy Statement

Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

 

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About SPS-North America

ABOUT US

SPS is an award-winning employer of choice offering digital and transformation solutions that leverage Intelligent Automation in more than 22 countries across the globe.

In North America, our services include Mailroom Management (both physical and digital), Front Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Intelligent Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies.

SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.

 

VALUES: CLIENT FIRST, DELIVERING EXCELLENCE, INNOVATIVE THINKING

 

 

COMMITMENT TO DIVERSITY & INCLUSIVE HIRING 

At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.

SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by law.

WHAT WE OFFER

  • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities.
  • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do.
  • We Recognize Talent: We offer a variety of recognition programs for all levels of employees.
  • Full-Time Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, 401k w/ matching, Entertainment Discounts, & Paid Time Off.
  • Part-Time Benefit Offerings: 401k w/ matching, Entertainment Discounts, & Paid Time Off (if eligible).

JOB POSTING STATEMENT 

SPS posts all open jobs on its website. We do not send unsolicited checks to prospective applicants nor ask applicants to forward or return funds to us. Please be aware of possible scams if you receive an unsolicited outreach from SPS. Additionally, in accordance with certain state and local law, if a pay range is provided this amount is SPS's reasonable estimate for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills.

To view our privacy policy, click on the link below: 

Data Privacy Statement

 

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