About this Events Coordinator role at GCG
Welcome to a workplace where everyone passionately believes in one purpose!
Our company's commitment extends beyond tasks; it's about infusing every action with purpose. We are dedicated to bringing unparalleled passion and customer focus to every facet of our business, creating an environment where your contribution truly matters.
With 70 years of experience, we are the leading strategic partner, providing specialized solutions for airlines, airports, and enterprises across 21 countries throughout The Caribbean and Latin America.
At GCG, we believe the secret recipe for a perfect team blends talent, focus, and discipline. We seek these qualities in candidates eager to thrive in a diverse and multicultural environment.
Our comprehensive solutions include Sky Dining, Airport Dining, Aviation Support, and Culinary. With a team of over 5,500 highly skilled experts dedicated to excellence, we uphold the highest standards of quality and service. We are committed to elevating travel & culinary experiences for all our customer's journeys, becoming the top choice in the region.
DUTIES & RESPONSIBILITIES
Proactively soliciting and attaining new customers and developing current customers.
Supporting the planning process for customers and channels
Analyzing trends and growth opportunities, and proposing the appropriate plans to improve sales
Submission of Monthly and Quarterly Sales Reports by current / new customer by the 3rd day of each month
Assist BDM with daily, weekly, and monthly sales tracking
Manage the submission of all sales quotes, proforma invoices, requisitions and purchase orders in a specified process timeframe as outlined by operational standards
Securing customer orders and ensure production and operations departments are notified of order requests no later than 48 hours before the event via email or WhatsApp mediums
Submission of monthly and quarterly Invoice and Requisition status to Finance department
Timely and efficient management of all customer queries and customer invoice discrepancies
Strong customer relations are developed through frequent communication and the use of professional, courteous and ethical interpersonal interaction
Customer profiles are developed, and an effective trace system is maintained to include trace dates and references, in order to best meet client needs, resulting in superior account service and increased revenues.
Propose, customize and support promotions for each customer/segment and track the performance assuring they meet objectives within budget
Conduct pricing surveys and monitor competitor activity as requested
Organizing staff for events including but not limited to Servers, Janitors, Event Supervisors, Bartenders and Chef’s
Booking Events including Catering, Equipment Rental, Decor and Staff
Organizing delivery, set up, breakdown and collection of the equipment
Conduct Site Visits with clients as required
Assisting with the creation and execution of marketing Strategies for Events
Follow up with customers to ensure accounts Receivables Collections are made on time and in full.
Analyze sales data and provide input and recommendations to business growth and service improvements.
Support all marketing initiatives, inclusive of social media monitoring, posting and follower responses.
Record management and department filing a storage management.
Liaise with operations, production, procurement, and other departments to ensure all clients’ needs are met in a timely manner
Coordinate all orders from current and potential clients both local and international which include but is not limited to Private Jets/petrol stations/ retail and convenience stores
Update business acumen of self and team by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations, etc.
Oversee materials and inventory management related to all accounts under remit.
Communicate all operating policies and/or issues at department meetings
Review and approve all operational invoices and ensure they are submitted for payment
Any other duties as may be required
QUALIFICATIONS FOR THIS ROLE
A minimum of 4 years sales experience
Associate Degree/ First Degree in Management, Marketing, or related discipline
Embark on a journey with us, where every day brings new opportunities for growth and success. If you thrive in a dynamic environment and want to be part of a team that celebrates achievements, come, be a part of our story. Your career adventure starts here!
