Our associates celebrate lives. We celebrate our associates.

This position offers the opportunity to help families and friends through one of the most difficult times in their lives. This individual contributor role is responsible for providing assistance with event planning and reporting of Celebration of Life personalized services designed to create a meaningful remembrance that reflects the life and passions of the families’ loved ones. This includes reserving special rooms, food, and creating mementos. Effective communication skills and attention to detail is required to stay on schedule with daily tasks.

JOB RESPONSIBILITIES 

Event Planning Framework

• Work with locations’ leaders to schedule staff training for events and packages
• Assist Manager with training documents and presentations
• Work with location staff to ensure sufficient inventory of event items and products
• Maintain list of local and online vendors to accommodate personalized service needs

Event Coordination    

• Retrieve and maintain personalized order forms for celebration packages
• Maintain a sense of empathy and support when communicating with families
• Create checklists of contents, items and music needed for services
• With Manager approval, purchase recommended decor for services
• May be required to retrieve inventory displays and other items needed from storage
• Communicate with location staff scheduling for set up of events and breakdowns
• In compliance with company policies and guidelines, manage and file all pre and post forms and documentation in a timely manner
• This is not intended to be an all-inclusive list of the essential functions or duties related to this job

MINIMUM Requirements

Education

• High school diploma or equivalent required
• Associate Degree in hospitality preferred but not required

Certifications/Licenses

• Valid state driver’s license in good standing

Experience

• Two years of hospitality or event planning work experience including assisting with souring, revenue and expenditure tracking
• One year funeral industry experience preferred but not required

Knowledge, Skills and Abilities

• Exemplary organizational skills
• Ability for a high level of creativity and design techniques
• Effective communication skills, both written and oral
• Intermediate Excel and other MS Office Suite skills
• Strong work ethic
• Ability to adapt to competing deadlines
• Effective and empathetic communication skills

Work CONDITIONS

Work Environment

• Work mostly indoors during all seasons and weather conditions
• Limited amount of local and/or multiple location traveling required
• Comply with Field dress code policy

Work Postures

• Sitting continuously for many hours per day, up to 6 hours per day
• Climbing stairs to access buildings when needed

Physical Demands

• Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
• Lifting up to 25 pounds
• Occasional walking, kneeling and reaching

Work Hours

• May be required to work beyond “standard” business hours
• Limited travel

Postal Code: 33913

Category (Portal Searching): Administration and Clerical

Job Location: US-FL - Fort Myers