About this Engineering Manager role at Trackier

Trackier · Onsite · Noida, Uttar Pradesh, India

At Trackier, we’re building SaaS (software as a service) products that are used in more than 20+ countries across the world. Over the last 9 years, Trackier has helped create industry standards in Performance Marketing and Mobile Marketing products and have helped brands grow their website conversions through partners by our suite of products across Performance, eCommerce, Mobile.

Trackier is Customisable Performance Marketing Software used by Ad Networks, Agencies and Advertisers to manage publisher relations. The Trackier Performance Marketing Platform enables you to create, automate, measure, and optimize all of your marketing Campaigns, Publishers, and advertisers, creatives and conversions in one place.

We are looking for an Engineering Manager for our team. You will lead people and delivery, keep technical quality high, and sit in front of customers when something is blocked or broken. You do not need to write the most code on the team. You do need to understand the systems well enough to unblock engineers and customers.

Roles and responsibilities

Architecture & Design Leadership

Lead, coach, and grow a backend engineering team: 1:1s, performance, hiring, and career growth.
Own delivery: scope, sequencing, risk, and shipping against the roadmap.
Unblock the team — priorities, dependencies, design decisions, and operational load.

Customers & Communication

Communicate clearly with customers, support, product, and engineering — no jargon hiding the actual status.
Unblock customers from a technical perspective: reproduce, triage, explain impact, and drive a fix or workaround.
Own customer escalations: join the call, set expectations, coordinate the engineering response, and close the loop.

Technical Leadership

Hold the bar on architecture, reviews, testing, and production readiness for backend systems.
Make or facilitate calls across services, data stores, and messaging — without becoming the bottleneck.
Partner with SDE-3s and tech leads on RFCs, incidents, and the technical roadmap.

Production

Ensure the team can deploy, roll back, and debug services on GCP and DigitalOcean.
Drive incident response and post-incident follow-through when production or a customer is hurting.

Engineering Practices

Install simple habits: design reviews, on-call, observability, documentation.
Use AI tools for coding, review, tests, and docs; keep accountability with the engineer who ships.

Technologies We Use

Languages / runtime: Go, Node.js (JavaScript / TypeScript).
Data: MongoDB, ClickHouse, Redis, Memcached.
APIs & messaging: REST, gRPC, Kafka, Google Pub/Sub.
Cloud & delivery: GCP, DigitalOcean, Docker, Kubernetes, Jenkins / GitHub Actions, Argo.
Observability: Grafana.

Requirements

8+ years in software engineering, including time as an Engineering Manager or lead with direct people responsibility.
BE/Btech graduate.
Comfortable in working from office.
Has owned delivery for a backend team shipping production services.
Strong communicator — can explain a technical issue to a customer and a trade-off to leadership.
Has handled customer or production escalations: triage, communication, and close-out.
Working fluency with distributed backend systems: APIs, gRPC, Kafka or equivalent, data stores, caches.
Hands-on enough in Node.js (JavaScript / TypeScript) and/or Go to review designs and debug with the
team.
Understands deploying and operating services on a public cloud (GCP and/or DigitalOcean preferred).
Can work from production evidence: logs, metrics, traces, Grafana or equivalent.
Uses AI assistants for coding, reviews, tests, and documentation — without lowering the quality bar.

Benefits

Performance-driven culture with accelerated growth opportunities for high achievers
Best-in-industry compensation aligned with your skills and contributions
Comprehensive medical insurance coverage and employee-focused benefits
Attractive reimbursement policies that support your professional and personal development
5-day working week designed to promote work-life balance and long-term career success

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About Trackier

At Trackier, we’re building SaaS (software as a service) products from India that are used by many brands in more than 20+ countries across the world. In our industry, we’re proudly outcompeting a number of international counterparts to clock more than USD 5mn in annual revenue without any external funding.

Over the last 5 years, Trackier has helped create industry standards in Performance Marketing and Mobile Marketing products and have helped brands grow their website conversions through partners by our suite of products across Performance, eCommerce, Mobile.

If you have interacted with ICICI Bank, Flipkart, OLX, or Dentsu, you have already met some of the customers who trust the Trackier platform for their Partner Marketing led growth.

This has been made possible by our relentless focus on delivering value to our customers by creating tools that are simple to use, yet pack a punch when it comes to delivering value for their growth.

Our focus on our products is reflected in what our customers have to say about us. Last year, G2Crowd recognized Trackier among the 10 best SaaS in Partner Marketing.

We’re a free-thinking, fun-loving company that’s boutique by design. Each client collaborates closely with a multi-disciplinary team of designers, developers, and strategists. Everyone here does a little bit of everything, which helps us move fast to make innovative product.

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