Organization:

At CommBank, we never lose sight of the role we play in other people’s financial wellbeing. Our focus is to help people and businesses move forward to progress. To make the right financial decisions and achieve their dreams, targets, and aspirations. Regardless of where you work within our organisation, your initiative, talent, ideas, and energy all contribute to the impact that we can make with our work. Together we can achieve great things.

Job Title: Engineering Manager

Location: Bangalore

Business & Team:

CBA has a vision of building a brighter future for all.

Our team brings together Pega engineers, technical specialists and experienced leaders. We partner closely with ASB (Auckland Savings Bank, NZ) to design and deliver secure, scalable enterprise solutions that support key business outcomes.

Impact & Contribution:

As an Engineering Manager, you will lead technical design, team members and delivery across projects and squads, providing expert guidance on Pega architecture, integration and tooling.

You will shape reusable, scalable and secure solutions using modern engineering practices, promote clean code, automation and performance optimisation, and mentor engineers to uplift squad capability.

Roles & Responsibilities:

Technical Leadership: Lead technical design and delivery across projects and squads and provide expert consultation on Pega software architecture, integration and tooling.

Pega Solution Architecture: Own end-to-end Pega solution architecture, including application and class structure, case hierarchy, data models, ruleset strategy, reusable components and enterprise integration patterns.

Case Management: Define architecture guardrails and design standards for Case Management, including stages, processes, assignments, SLAs, routing, data pages, decision rules and background processing.

Architecture & Design: Lead architecture reviews and design assurance, challenge solution choices where required, document key architecture decisions and ensure alignment with enterprise architecture, security and engineering standards.

Enterprise Integrations: Design integration architecture across Pega and enterprise platforms using APIs, REST services, events and asynchronous patterns, including error handling, resiliency, observability and service reuse.

Data Architecture: Establish sound Pega data architecture covering system-of-record boundaries, data objects, data pages, caching, persistence and data access patterns.

Performance & Scalability: Drive architecture for performance, scalability, availability, security and recoverability. Use Pega diagnostic and monitoring capabilities to identify bottlenecks and guide remediation.

Pega Cloud & DevOps: Provide technical leadership for Pega Cloud, environment topology, deployment architecture, release engineering and CI/CD, including quality gates and automated testing.

Security: Set the approach for Pega security architecture, including authentication, SSO integration, authorisation, access groups and roles, privileges, data access controls and secure integrations.

Pega Modernisation: Lead technical strategy for platform upgrades, Pega version adoption, Constellation modernisation and technical debt remediation.

Engineering Capability: Mentor engineers, conduct design and code reviews, share technical knowledge and uplift capability across squads.

Stakeholder Collaboration: Partner with solution architects, engineers, product owners, security, infrastructure and integration teams to translate complex business requirements into practical and scalable solutions.

Essential Skills:

Pega Experience & Architecture:

• 12+ years of hands-on experience building capabilities using Pega.
• Pega Lead System Architect certification, or equivalent experience as an LSA across multiple Pega projects with at least Pega CSSA certification.
• Extensive experience across analysis, design, development and deployment of large-scale enterprise applications.
• Deep knowledge of Pega Platform architecture and Case Management, including class design and inheritance, rule resolution, rulesets, case types, flows, assignments, SLAs, routing, data transforms and decision rules.

Pega Cloud & Constellation:

• Working experience with Pega Cloud or a strong understanding of cloud architecture.
• Hands-on architecture experience with Pega Constellation.
• Ability to make architecture decisions across application, integration, security, deployment and environment boundaries.

Integration & Data Architecture:

• Strong Pega integration experience using REST and API-based patterns, authentication, synchronous and asynchronous processing and background processing.
• Strong knowledge of data objects, data pages, system-of-record integration, persistence, caching and efficient data access patterns.

Security & Performance:

• Strong understanding of Pega security architecture, including authentication, SSO, OAuth/OIDC, access groups, roles, privileges and access controls.
• Experience architecting for performance, scalability, high availability, resiliency, recoverability and observability.
• Practical experience using Pega performance and diagnostic tooling.

DevOps & Engineering:

• Strong experience with Pega DevOps and release engineering, including CI/CD, automated quality checks, testing strategy and deployment governance.
• Experience with Pega Deployment Manager is desirable.
• Ability to assess Pega applications for guardrail compliance, technical debt, upgrade readiness and architectural risk.

Leadership & Collaboration:

• Strong technical leadership with the ability to conduct architecture, design and code reviews.
• Ability to resolve complex technical issues and influence architecture decisions.
• Experience coaching Senior System Architects and System Architects.
• Ability to communicate solution architecture, integration and data designs, non-functional requirements and technical roadmaps to engineering and senior stakeholders.
• Certification or practical experience in Agile methods.

Added Advantage:

• Experience with Pega frameworks such as KYC/CLM, Smart Disputes/Investigate, Customer Service or AIM.

Education Qualification:

Bachelor’s degree or Master’s degree in Engineering in Computer Science/Information Technology.