At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. 

Job Description:

Title: Engineer II – SharePoint/M365

What you will discover:

• Inclusive culture and career growth opportunities 
• Global IT Organization which collaborates across U.S., Canada, Europe, Australia and India. 
• Challenging, collaborative, and team-based environment 

What you will do:

The Enterprise Technology & Operations (ETO) organization embodies the hub of lifecycle engineering at TJX, delivering, maintaining, and optimizing our technology portfolio at cloud scale. We are a service-oriented team aimed at providing extraordinary experiences to thousands of TJX associates, business partners, and application delivery teams across the portfolio.
As a Junior Engineer within our End User Services (EUS) team, you will be responsible for achieving operational excellence through new feature and process development within our TJX Collaboration systems.  This role will be critical for the continuous improvement, feature development, and secure delivery of high business value collaboration tools at TJX.  You will use your Microsoft 365 expertise to shape technical proposals, design and implement new solutions, and deliver large transformational programs for TJX.  

What you will need:
We seek creative, customer-focused individuals with technical expertise and a mindset for continuous improvement. We rethink how software and infrastructure are delivered at cloud scale and work closely with other teams to improve key services.

Must Haves - these should be qualification that are required/essential to perform the basic core requirements of the role)

• Subject matter expertise in administration of Microsoft SharePoint Online, OneDrive, Microsoft Teams, and Microsoft 365 services.
• Experience with Microsoft Copilot for M365 enablement, administration, governance, and adoption.
• Experience using Power Automate and Power Platform capabilities to improve operational processes and business workflows.
• Graph API and PowerShell experience automating Microsoft 365 administrative tasks and reporting.
• Experience contributing to governance and compliance implementation projects related to Microsoft SharePoint Online and Microsoft 365.
• Experience delivering Microsoft 365 and SharePoint Online solutions in a large global organization practicing Agile project delivery.
  
  

Nice to Haves these should be qualifications that would cause a candidate to stand out, this will improve content, not be a wish list for a unicorn)

• Exposure to Power Apps solution configuration and support.
• Familiarity with SPFx architecture and modern SharePoint development concepts.
• Experience preparing operational runbooks, SOPs, and support documentation.
• Experience supporting Microsoft Copilot adoption and change management initiatives.
• Strong focus on customer experience and operational excellence.

Responsibilities:

• Participating in projects to further secure the TJX Microsoft 365 SharePoint Online environment.
• Identify improvements to TJX Microsoft 365 SharePoint Online environment based on experience and industry expertise. Partner with other areas within IT to deliver overall improvements to TJX's operational processes and end-user experience.
• Author architectural and operational handbooks for documentation and transferring operations from Engineering to Operational teams.
  Provide guidance as needed to operational teams to support L3 incident management
• Identify methods to monitor and improve service stability through the reduction of incidents and service disruptions.
• Maintain expert knowledge in Microsoft 365 SharePoint Online changes and industry news.
• Consult on design approaches for solving visible and complex business problems. .
• Provides input into design best practice methodologies and standards. Defines standards for specific processes and / or components.
• Special projects as assigned.
  
  

Requirements:

• Expertise in Microsoft 365 SharePoint Online systems
• Experience interpreting functional needs and writing or editing solution designs for new systems, systems changes or system enhancements.
• Previous experience in the design phase of complex SharePoint Online projects
  Technology design experience which includes Performance, Security, Availability, as well as Operations, Monitoring and Support.
• Solid functional understanding of the business processes and systems that benefit from effective messaging and collaboration tools.
• Exceptional interpersonal skills and written communication skills to frequently interact with all levels of the organization.
• Demonstrated ability to effectively work both independently and within cross functional project teams that span multiple time-zones
• Ability to understand the big picture and the short term perspectives of specific situations
• Strong problem-solving and analytic skills.
• Knowledge of the software development lifecycle and DevOps.
• Ability to alter direction easily to accommodate changing priorities.

Mandatory Skills:

• SharePoint Online Administration
• Microsoft 365 Administration
• Microsoft Teams Administration
• PowerShell
• Microsoft Graph API
• DevOps
• Microsoft Copilot for M365 (Administration, Governance, Adoption)
• Power Platform (Power Automate, Platform Administration, and Governance)

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

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