What are your responsibilities as a Dispatch Supervisor? 

• Supervise all dispatch and delivery personnel, and assign tasks, and duties daily; i.e.

• Enforce and coach personnel in the safe work practices and requirements to ensure a safe and hazard-free workplace and monitor on-the-job training to ensure employees gain the skills necessary to perform their assigned jobs.

• Schedule drivers on routes daily.

• Communicate with external customers and provide a high quality service.

• Assist with the management of personnel which may include interviewing, hiring, performance evaluations, terminations, disciplinary action, etc.

• Handle any issues with pick tickets (RCE, PLRC) or parts that did not get delivered on time.

• Responsibilities can include those duties aligned with deliveries.

• Assumes other duties as assigned.

What is the profile we are looking for? 

• Minimum of 3 + years of dispatching experience, 

• Experience on the road is a preferred skill.

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages and to draw and interpret graphs.

• Frequent use of Outlook, Word, Excel, graphics, etc. Ability to create, maintain and incorporate functions into Word documents, Excel spreadsheets, databases, and Powerpoint presentations to support business objectives.

• Proficiency and experience using a computer and various computer programs, and 

• Adhere to a safe work environment, display a positive and helpful demeanor, and a commitment to providing the best in customer service.