About this Director of Recreation role at Four Seasons
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Infinite perfect places in one perfect paradise. The modern embodiment of the spirit and soul of the Caribbean, this beachfront oasis is everything you could need in a luxury getaway. A place where smiles greet you as you step off the boat, where the crest of the sun over Nevis Peak sparkles on the waters of two oceans that meet but never cross, Nevis is a captivating combination of adventure, serenity and recreation that just waits for your discover.About the role
The Director of Recreation provides the highest level of customer service, and oversight and ensures effective management of all facets of the Pool and Beach, Racquet Program, Group Exercise Program, Water Sports, Corporate Recreation Programs, Golf, and all Sports Programming.
What you will do
1. Ensures quality member and guest experience through oversight of the service delivery in the following departments: tennis retail, tennis instruction, group exercise, corporate recreation, sports programming racquet programs, and golf.
2. Accountable for the financial performance in the following departments: Pool and Beach, Racquet Programs, Water Sports, and Golf.
3. Oversight of physical product quality through capital projects and management accountability in the following departments: Pool and Beach, Racquet Programs, Water Sports, and Golf.
4. Ensure active marketing and promotion of all aspects of sports programming through partnering with Marketing and PR.
5. Oversight of the development of innovative pool and beach, golf, racquet, sports, and recreation programs to consistently exceed customer expectations and maximize revenue opportunities.
What you bring
Education: College degree in Hotel and Restaurant Management preferred
Experience: Minimum of 5 years experience in pool and beach, sports, and recreation management in a similar facility. Minimum of 3 years of food and beverage service experience required.
Skills and Abilities: Understanding of high-quality service delivery and recreation products. Knowledge of multiple recreation programs including pool and beach, tennis, personal training, corporate recreation, and group exercise. Knowledge of financial systems including forecasting, budgeting, retail, and revenue production. Superior communication skills.
What we offer:
• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals
We look forward to receiving your application
