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About this Director of Global Facilities role at Datamark, Inc.

Datamark, Inc. · Onsite · El Paso, Texas, United States

At Datamark you'll experience a vibrant company culture that values collaboration, creativity, and growth. You'll be part of a fun, supportive, and engaging team that genuinely enjoys working together. Plus, we offer outstanding benefits that prioritize your well-being both in and out of the workplace. Come be a part of something great! Join our dynamic team at DATAMARK, Inc., where your expertise as a Director of Global Facilities will make a real difference! This role is located in El Paso, TX.

The Director of Global Facilities is responsible for leading our global facilities management strategy across the United States, Mexico, and India. This position is critical in ensuring that our current physical work environments—contact centers and back-office mailroom operations are conducive to productivity, safety, and innovation. Additionally, the Director of Global Facilities must successfully collaborate with senior leadership to align all organizational growth strategies while planning for future site selection and possible territories for expansion.  The Director of Global Facilities role includes travel to our global sites and may require additional travel to support new expansion projects.

Requirements

  • Develop and lead a global facilities management strategy aligned with organizational goals to include: 
  • Lead the design, planning, construction, and maintenance of all Company facilities and properties. 
  • Plan and facilitate future site selection and infrastructure initiatives to include a proactive approach for territory expansion beyond current locations.   
  • Establish, monitor, and manage departmental budgets; optimize operational costs while ensuring service excellence. 
  • Ensure compliance with all applicable environmental, health, safety, and regulatory requirements in each country of operation. 
  • Evaluate and negotiate contracts with vendors and service providers to secure cost-effective and quality services. 
  • Drive sustainability initiatives to reduce environmental impact and support Company goals. 
  • Develop crisis response and business continuity plans related to facility operations. 
  • Ensure all facilities processes are well-defined and in place to include regular inspection, evaluation, and timely replacement or repair of critical facility systems. 
  • **Applicants must be authorized to work in the U.S. for any employer as we are unable to sponsor or take over sponsorship of an employment Visa at this time**

 

Minimum Qualifications: 

  • Education Requirement:  Bachelor’s degree in Facilities Management, Business Administration, or a related field. Master’s degree preferred. 
  • Field Experience:  At least 10 years of progressive global experience in the facilities management field, overseeing multi-site operations across diverse geographical locations 
  • Position Experience:  At least 5 years of experience in a senior leadership facilities position or similar position 
  • Other Qualifications: Certifications in Facilities Management (CFM, FMP, or equivalent) preferred 
  • Experience with BPO/contact center facilities strongly preferred 
  • Must be willing to travel as needed to our global facilities

Benefits

  • What We Offer:
    • Comprehensive Health Care: Medical, dental, and vision plans
    • Retirement Savings: 401k and IRA retirement plans
    • Life Insurance: Basic, voluntary, and AD&D coverage
    • Time Off: Paid time off, paid volunteer hours, and major holidays
    • Disability Coverage: Short-term and long-term disability plans
    • Professional Growth: Training and development to advance your career.
    • Wellness Resources: Support for your overall well-being.
    • Salary: $150,000 annually
    • Relocation Assistance Available
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About Datamark, Inc.

DATAMARK, Inc. is a prominent Contact Center and Business Process Outsourcing (BPO) company based in El Paso, Texas, established in 1989. It serves Fortune 500 companies and major enterprises, operating across the U.S., Mexico, and India. Our services include omnichannel, multilingual contact center solutions, dynamic BPO, and digital mailroom solutions, all enhanced with Robotic Process Automation (RPA) and Artificial Intelligence (AI). Datamark prioritizes driving value and business growth for our clients, ensuring exceptional interactions through our customer experience ecosystem. Guided by Lean Six Sigma methodologies, we collaborate with clients for process enhancement, aiming for operational excellence and lasting partnerships. Datamark, emphasizes innovation, reliability, and a forward-looking approach to outsourcing.

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