Jobs › Companies › Bright Harbor Healthcare › Crisis Program Coordinator

About this Crisis Program Coordinator role at Bright Harbor Healthcare

Bright Harbor Healthcare · Onsite · Toms River, New Jersey, United States

Position Title: Crisis Program Coordinator
Position Type: Full Time
Benefits Eligible: Yes
Location: Toms River/Ocean County
Department: Acute Services
Salary: $68,000 - $72,000

Responsibilities:

  • Lead the Involuntary Outpatient Commitment and Crisis Diversion Teams, including staff supervision, scheduling, performance feedback, and on-call coverage.
  • Provide clinical supervision and professional support, including regular supervision, documentation, development, and licensure guidance.
  • Conduct comprehensive clinical assessments and ongoing evaluations to identify consumer needs and appropriate services.
  • Provide crisis and behavioral health services, including de-escalation, supportive counseling, outreach, and crisis response.
  • Collaborate with multidisciplinary teams to coordinate care, share clinical information, and ensure continuity of services.
  • Develop individualized treatment plans with consumers based on their goals, strengths, needs, and preferences.
  • Monitor consumer progress and changing needs, including symptoms, behaviors, medication compliance, daily living skills, and treatment engagement.
  • Promote consumer independence through coaching and support with daily living, life skills, and symptom management.
  • Connect consumers with essential resources, including housing, benefits, transportation, entitlements, and other community services.
  • Educate consumers and families on mental health, crisis prevention, conflict mediation, symptom management, and available supports.
  • Coordinate with community and legal partners, including screening centers, healthcare providers, Superior Court, and the Ocean County Adjuster’s Office.
  • Oversee quality and program operations, including documentation, communication, billing support, confidentiality, consumer rights, and compliance.

Requirements

  • Master's Degree in Social Work, Psychology or related field
  • LSW/LAC Required
  • LCSW/LPC Preferred
  • Experience doing outreach with the SMI/MICA population, knowledge and awareness of community services available
  • Excellent written, verbal and interpersonal communication
  • Valid NJ Driver’s license with less than 6 points.

Benefits

Benefits:

  • 12 Paid Holidays
  • Sick Days
  • Personal Days
  • Accrued Vacation
  • Medical/Dental/Vision
  • Company paid Life Insurance and Long-Term Disability
  • 403B Plan with Company Match
  • Opportunities for training/education/Continuing Education Credits
  • Opportunities for Public Loan Forgiveness
  • Opportunities for discounted tuition at participating educational institutions
  • Employee discounts through LifeMart and Tickets At Work
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How this Program Officer salary compares

This role pays $70,000/yr — in line with the typical range for Program Officer roles.

$45,245 median $65,000 $129,452

Typical range $52,541–$91,000/yr, from 304 comparable Program Officer listings on JobsRadar (pay annualized to USD). See Program Officer salary insights →

About Bright Harbor Healthcare

Established in 1959 as Ocean Mental Health Services, the agency has a long history of providing counseling and addiction services to the residents of Ocean County. What was once a single office with only two counselors has grown to an agency with a staff of over 425, ten locations throughout Ocean County, a school, several partial day program locations as well as numerous outreach and community programs. Since our first expansion in 1961 into our office site on Lien Street, our growth has always been in response to the needs of the community.

As the needs of the community evolved, so has our organization. In order to convey the breadth of services we provide and the compassion and experience behind those services, Ocean Mental Health Services is now Bright Harbor Healthcare. Our current programs are available to adults, children, and families. We provide counseling for depression, anxiety disorders, and other mental health issues, addiction services, group homes, partial day services, a private school for children with emotional and behavioral challenges, and more. We also work with family members to create an atmosphere of support and understanding. Our ultimate goal is to help each individual we serve to live the life they envision for themselves.

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