About this Community Manager - Jr/Ssr role at VML
Who We Are
VML is a global creative company that combines brand experience, customer experience, and commerce to create connected brands that drive growth. Guided by a Human First philosophy, VML is known for its innovative work for brands and consistently ranks among the world’s leading creative companies, including the WARC Creative 100. VML’s global network spans 55+ markets with principal offices in Buenos Aires, Kansas City, London, New York, São Paulo, Shanghai and Singapore.
VML is part of WPP, the trusted growth partner for the world's leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic counsel.
For more information, please visit www.vml.com and follow along on LinkedIn #WeAreVML.
Who we are looking for
We are seeking a dynamic and organized Community Manager to maintain the health and positive sentiment of our brands’ social media profiles. The ideal candidate is experienced in content management, audience engagement, and social media strategy. This person will thrive in a collaborative environment, working closely with cross-functional teams to ensure seamless content execution and meaningful audience interactions.
What you’ll do
- Manage and moderate social media channels, ensuring an active and positive brand presence.
- Develop and maintain the content calendar, aligning with the creative team to finalize and publish assets.
- Schedule, publish, and monitor the correct implementation of all content.
- Conduct active monitoring to identify opportunities, risks, or trends that could impact the brand.
- Moderate audience interactions using the brand’s Q&A guidelines.
- Update visual assets, descriptions, and contact details across all social media profiles.
- Assist in influencer identification and outreach.
- Provide real-time event coverage (during business hours) when required.
- Experiment with and analyze new platforms, tools, and content formats.
- Generate actionable insights from audience interactions and comments.
- Support Account Executives in client communications.
What you’ll need
- Strong organizational skills with exceptional attention to detail.
- Ability to prioritize and follow through on tasks efficiently.
- Excellent writing and communication skills.
- Analytical mindset with the ability to understand and interpret reports.
- Solid knowledge of digital platforms and emerging trends.
- Familiarity with social media management tools.
- Collaborative attitude and a proactive approach to problem-solving.
- Previous experience in content moderation and community engagement is a plus.
- Intermediate English level.
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
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